Descripción de la oferta
We are looking for aResearcherto join our Digital Bank Strategy team inMadrid. You will be responsible for understanding customer needs, behaviours, market trends, and competitive dynamics, translating research findings into actionable insights that inform strategic, product, and design decisions. The role has a strong international focus, with particular relevance toGerman-speaking markets .ResponsibilitiesConduct qualitative and quantitative user and market research.Identify customer needs, behavioural patterns, market trends, and business opportunities.Analyse surveys, data, and KPIs to generate actionable insights.Conduct competitor benchmarking and market research within digital banking and fintech.Prepare clear, engaging reports and presentations for cross-functional audiences.Collaborate closely with strategy, product, design, marketing, and data teams.Support research projects involving German-speaking markets and customers.UseGoogle Sheets/Excel and Google Apps Scriptfor data analysis and process automation.Translate research findings into strategic and business recommendations.Requirements3–6 years of experiencein User Research, Market Research, Behavioural Analysis, or a related field.Experience with both qualitative and quantitative research methodologies.Strong analytical, communication, and storytelling skills.Advanced proficiency inGoogle Sheets/Excel and Google Apps Script .Experience in competitor analysis and benchmarking.High proficiency in German and professional fluency in English are essential.Spanish is a plus.Strong ability to collaborate across multidisciplinary teams.Experience in fintech, digital banking, or financial services is a plus.Familiarity with tools such as Dovetail, Maze, Typeform, Figma, or Airtable is desirable.Bachelor’s or Master’s degree in Psychology, Sociology, Anthropology, Marketing, Data Science, Economics, Business, Design, or a related field.What We OfferThe opportunity to join ahigh-impact strategy and insights team .The chance to influence product and business strategy through customer and market research.Exposure to international projects andGerman-speaking markets .A collaborative, multidisciplinary, and learning-oriented environment.The opportunity to work at the intersection of research, strategy, product, and customer experience.Based in Madrid, within an international working environment.#J-18808-Ljbffr
