Transportation Representative, Transportation Representative , RCP
Overview
The L2 associate acts as the primary interface between Amazon and our delivery partners, so to our delivery partners- you ARE Amazon. L2 Associates are expected to identify DP concerns and work on troubleshooting delivery partner issues and provide process improvement suggestions.
Key job responsibilities

Effectively communicate in a clear and professional manner at all times
Provide / expedite prompt and efficient service to Amazon customers / delivery partners
Effectively manage sensitive cases by reporting up the escalation matrix
Demonstrate excellent time-management skills
Maintain or exceed targeted performance metrics
Actively seek solutions through logical reasoning and identify trends to suggest process improvements

Basic Qualifications
Preferred Qualifications

Experience in Logistics, Distribution or Fulfillment processes

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Amazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status, disability, or other legally protected status.
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