Descripción de la oferta
In Iberostar, we are looking for a Teppanyaki Specialist to join our teams in the hotels located in Fuerteventura and Mallorca . Before you learn more about the position, we believe it is important that you know a little about Iberostar Group: We are a 100% family-owned company with 70 years of experience in the tourism sector. Today we welcome millions of travellers with the promise of creating happy holidays and memorable experiences, with a value proposition based on quality and the customer and employee experience. We operate in more than 100 establishments distributed across 35 destinations in around 13 countries worldwide, located in privileged seafront locations. We are part of a family of more than 35,000 people of 95 nationalities, sharing the same values: Responsibility, Transparency, Humility, Passion and Creativity. We work to create a place where people can thrive: we take care of the people who are part of the Iberostar family, promoting their growth, looking after their well-being and fostering equity as the basis of our decisions. Our Iberostar Wave of Change movement is our roadmap for driving our purpose of leading a responsible tourism model. If this sounds interesting to you... this might be your place! ✔️ What will your day-to-day look like? Preparing ingredients (mise en place): cutting meats, seafood, and vegetables with high-cuisine standards. Cooking complex dishes following standard recipes Masterfully managing the griddle temperature for different types of food. Performing skill tricks with utensils (knives, spatulas, salt shakers). Interacting charismatically with diners throughout the entire cooking process. Maintaining a cooking rhythm that keeps the customer engaged and entertained. Keeping the teppan area impeccable before, during, and after service. Strictly complying with food safety regulations (temperature management, cross-contamination). Analyzing customer survey results and defining improvement plans and actions. Offering direct customer service, resolving their doubts, suggestions, complaints, claims, and compliments, guaranteeing their satisfaction. Carrying out daily inventory and weekly food orders to the storeroom. Supervising waste management. Receiving suppliers, checking their products, and auditors. Ensuring the budget is met in terms of revenue, costs, and personnel management. Following up on the compliance with the KPIs established by the company. Who is the ideal candidate for this position? Demonstrable experience in Teppanyaki service. Proficiency in English and German will be valued. Excellent customer service skills. Verbal and non-verbal communication skills. Knowledge, preparation, production, and safety of food. Ability to work in a team. Our Proposal for you is the following: You will work in a stimulating, inspiring, multicultural, and innovative global environment, committed to people, values, and a responsible tourism model; working on diverse projects and high-impact solutions for transformation at all organizational levels and with global impact. Permanent contract. Full-time. Immediate incorporation. Accommodation is provided. Help with the work permit and visa could be provided. Progression within the company: a variety of opportunities and projects that will allow you to develop your potential and grow professionally every day. In addition to having access to our continuous training platform, the Iberostar Campus e-Learning. Working in an inspiring environment that is committed to people, values, and a responsible tourism model. Does this sound challenging? Sign up and we will be happy to provide you with more information. Join the team #WEAREIBEROSTAR.
