Descripción de la oferta
Are you passionate about helping people and creating outstanding customer experiences? We are looking for aTodos los posibles candidatos deben leer con atención los siguientes detalles de este trabajo antes de presentar una candidatura.Spanish-speaking Customer Support Representativeto join our international team inAthens, Greece . In this role, you’ll be the voice of the brand for Spanish-speaking customers, supporting them throughphone, email, and chatto ensure their questions are answered and their problems solved.Remote work option available — but you must be based in Greece.If you’re currently abroad, don’t worry! We offer afull relocation package to Athens , including: Flight reimbursementAirport pickup upon arrivalHousing support with reduced rental fees (through our real estate partners)What You’ll DoProvidetop-tier customer serviceto Spanish-speaking clients across multiple channels (phone, email, chat).Assist customers with inquiries, troubleshooting, and resolving issues in a timely and professional manner.Delivercustomer-centric solutionswith empathy, patience, and efficiency.Collaborate with the wider support team to ensure a smooth and seamless customer journey.Identify recurring issues and providefeedback to improve processes and customer satisfaction .What We’re Looking ForSpanish C2 level(native or near-native fluency)English B2 minimum(for training and team communication)Strongcommunication skills– both written and verbalAproblem-solving mindsetwith adaptability to fast-paced environmentsBasic computer skills(CRM, ticketing systems, MS Office, etc.)EU Passport(required for legal employment in Greece)Why Join Us? Competitive salary + monthly performance bonusesRelocation package xcskxlj (flight reimbursement, airport pickup, housing assistance) Remote work flexibility – enjoy working from home while living in sunny Athens Ongoingtraining and career development opportunities Multicultural team environment with colleagues from all over Europe Extra perks: health insurance, paid holidays, and team eventsLocation:Athens, Greece (remote work from anywhere in Greece)Contract type:Full-time, permanentApply now and upload your CV in English#J-18808-LjbffrHay opciones de teletrabajo/trabajo desde casa disponibles para este puesto.
