Descripción de la oferta
For one of our top clients in Barcelona, we are looking for a ServiceNow CMDB Coordinator to join a long–term project focused on CMDB governance, data quality improvement, and ServiceNow optimization . Responsibilities Own and manage the Configuration Management process aligned with ITIL best practices Oversee and improve CMDB data quality (KPIs, audits, remediation initiatives) Manage and optimize ServiceNow CMDB, including Discovery and Service Mapping Coordinate with infrastructure, application, and cloud teams to ensure accurate CI management Drive continuous improvements and automation to enhance CMDB reliability and value Required Skills Proven experience in CMDB implementation and Configuration Management Strong hands‑on experience with ServiceNow CMDB, Discovery, and Service Mapping Experience in data governance and data quality management (KPIs, audits, remediation) Solid understanding of IT infrastructure (servers, networks, cloud, applications) Strong stakeholder management and communication skills Fluent in English Nice to Have ServiceNow certifications Experience with CSDM (Common Service Data Model) Background in large‑scale CMDB transformation initiatives Experience in consulting or complex enterprise environments Position Conditions Location: Barcelona (Hybrid - 1-2 days/week in the office)Start Date: 14th of SeptemberContract: Service contract (freelance) #J-18808-Ljbffr
