Descripción de la oferta
The Kardex Group is a global leader in dynamic storage, retrieval, and distribution systems. With over 3,000 employees worldwide, we design and deliver logistics solutions that drive efficiency across industries, from manufacturing to retail and administration.Join us as Aftermarket Sales Manager and take ownership of expanding our service and maintenance contracts across Spain and Portugal. You will work closely with existing customers to optimize operations, identify new service opportunities, and build long-term partnerships that drive recurring business growth.Location: Madrid area (1 day/week in office, remaining days on customer sites)OverviewIn this role, you will work closely with customers to improve operations and deliver impactful service solutions. Your key responsibilities include:Promote and sell service contract modifications and technical upgradesPrepare quotations for upgrades, parts kits, and relocations in collaboration with Area ManagersAdvise customers on efficiency improvements and material flow optimizationManage and develop Key Accounts, ensuring satisfaction across all stakeholdersFollow the sales process, including CRM updates and timely follow-upsVisit customers to present service offerings and upgrade solutionsReport weekly activities and contribute insights to lessons-learned discussionsCollaborate with Area Managers, Back Office, and the Commercial Team to maximize customer satisfaction and opportunitiesHow you’ll work1 day per week in the office (Madrid area)Remaining days on-site with customersExtensive travel across Spain (70%) and Portugal (30%)Your profileExperience in a service-oriented B2B environmentBasic marketing skills for service salesStrong customer focus and business mindsetMethodical, good time managementThrives in environments that value cooperation, knowledge-sharing, and joint problem-solvingWillingness to travel extensivelyValid driving licenseTechnical bachelor’s degree or equivalent practical experienceBusiness degree or equivalent experienceKnowledge of SPIN Selling, Miller Heiman PSS, or Trusted Advisor (Level 3)Mechanical background is an advantageTools & Software: Microsoft Office, Internal CRM and service software toolsWhat we offerProfessional growth in an innovative, international environmentA knowledgeable, supportive team to collaborate withOpportunity to make a tangible impact on customer operations and satisfactionCompetitive salary, commission and benefitsStandard employment conditions for SpainTake the next step in your career by bringing your expertise to our Life Cycle Services team!
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