Descripción de la oferta
Server Engineer | Data Center Operations, DCO
Job ID: 3148120 | Amazon Data Services Japan G.K.
AWS インフラストラクチャサービス (AIS) は、AWS のグローバル インフラストラクチャ全体の設計、計画、提供、運用を担当しています。つまり、クラウドを安定的に稼働させ続けるのが私たちの役割です。AWS のデータセンター、サーバー、ストレージ、ネットワーク、電力、冷却装置など、すべてのインフラを包括的にサポートし、お客様が必要とするイノベーションへの継続的なアクセスを確保しています。私たちは、サプライチェーンに影響を及ぼす数千もの変数を含む複雑な課題に日々取り組んでおり、この挑戦に共に立ち向かう優秀な人材を求めています。
AWS Infrastructure Services (AIS) owns the design, planning, delivery, and operation of all AWS global infrastructure. In other words, we’re the people who keep the cloud running. We support all AWS data centers and all of the servers, storage, networking, power, and cooling equipment that ensure our customers have continual access to the innovation they rely on. We work on the most challenging problems, with thousands of variables impacting the supply chain — and we’re looking for talented people who want to help.
ソフトウェア、ハードウェア、ネットワークエンジニア、サプライチェーンスペシャリスト、セキュリティエキスパート、運用マネージャーなど、多様な専門性を持つチームの一員として活躍していただきます。AWSの各部門と緊密に連携し、最高水準の安全性とセキュリティを確保しながら、お客様に低コストで無限に近い処理能力を提供します。さらに、革新的なアイデアを積極的に取り入れ、それを実現まで導くインクルーシブな企業文化を体験できる環境です。
You’ll join a diverse team of software, hardware, and network engineers, supply chain specialists, security experts, operations managers, and other vital roles. You’ll collaborate with people across AWS to help us deliver the highest standards for safety and security while providing seemingly infinite capacity at the lowest possible cost for our customers. And you’ll experience an inclusive culture that welcomes bold ideas and empowers you to own them to completion.
About AWS and Data Center Engineering
Amazon Web Services (AWS) is growing rapidly, and we are looking for a Data Center Engineer to join our expanding Infrastructure Operations team.
データセンター運営部門では、世界最大規模のコンピューティングインフラストラクチャの設計、構築、および保守管理を担当しています。具体的な業務には、システムの運用管理、障害対応・修理、部品の在庫管理・追跡、そしてデータセンター施設全般の保守業務が含まれます。Amazonのデータセンターは、大規模かつ高密度な施設として運営され、地域のテクノロジー革新を牽引する役割を果たしています。
Data Center Operations designs, installs, and maintains the world’s largest Computing Infrastructure. Our scope of work includes systems, repairing, dealing with issues, handling and tracking parts and assisting in Data Center maintenance. Amazon Data Centers are large-scale high-density centers where you will help change the face of Technology in the region.
Key Job Responsibilities
Operating team’s primary responsibility is the maintenance and upkeep of the data center infrastructure.
Installing and removing server racks, fixing various IT hardware and network components, and responding to emergent situations that affect operations.
Meet customer service level agreements by resolving problems, and be the first line touch point for hardware troubleshooting and technical issues.
Perform on‑call duties and participate in Data Center operations, handling scheduled maintenance and change management activities that require monitoring of the data center infrastructure.
Participate in team meetings for metric analysis and to discuss achieving daily/weekly goals.
Understand and apply the policies and procedures for safety and security within your department.
Contribute to documentation on technical issues through root cause analysis for operational issues and support process improvement initiatives relevant to the data center environment.
Assist in training less experienced members of the team, as needed.
A Day in the Life
Support Data Center infrastructure equipment (racks, servers, networking devices, hardware components, cables, etc.) and follow a ticket‑based environment for systematic problem resolution.
Perform routine operation activities on hardware or spare parts, including installing and removing server racks and fixing server hardware.
Conduct on‑call duties and participate in Data Center operations, handling scheduled maintenance and change management activities that require monitoring of infrastructure.
Show strong aptitude for troubleshooting and problem solving.
Engage with site management and maintain tidiness in operation areas.
Work in a rotating shift (10‑hour shifts with a one‑hour break) and alternate between four workdays and three days off.
About the Team
Amazon values diverse experiences. Even if you do not meet all of the preferred qualifications and skills listed in the job description, we encourage candidates to apply. If your career is just starting, hasn’t followed a traditional path, or includes alternative experiences, don’t let it stop you from applying.
Basic Qualifications
Experience managing IT infrastructure hardware lifecycle on‑site.
Proficiency with ticketing systems, escalation procedures, and data center facilities operations.
English & Japanese communication skills.
Knowledge of maintenance windows and change management.
Preferred Qualifications
Experience with issue management ticket tracking, escalation procedures, and operations in a data center facility.
Knowledge and understanding of maintenance windows and change management.
Japanese & English communication abilities.
Linux (RHCSA, CCNA, or equivalent) / networking certifications and scripting skills (Bash, Python, etc.).
BA/BS in technical field or equivalent practical experience.
Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner.
Amazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status, disability, or other legally protected status.
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