Responsibilities Under the direct supervision of the Information Systems Officer and general supervision of the Enterprise Solutions Service Chief, the incumbent will perform the following functions:
- Provides support for SharePoint Online and O365 platform based systems, and applications; performs complex troubleshooting for various applications such as content management, knowledge management and case management.
- Participates in the development, programming, testing, debugging and implementation of new SharePoint Online systems releases, modules and functionalities; conducts version management.
- Designs and develops solutions on SharePoint Online, O365, Power platforms and Azure Services as well as other UN established standards for software and tools.
- Manages, designs, creates, produces and maintains technical documentation for relevant web application systems and products; manages and administerschanges to technical documentation in accordance with prevailing change management and operation procedures.
- Assists in developing/refining support and operations procedures for relevant web applications systems, including programming requirements and recommendations to users for the programming interfaces.
- Serves as team leader in projects dealing with the planning, specification, design, development, implementation and maintenance of SharePoint Online, O365 and Power platforms application systems; liaises with users to define and specify requirements; builds, tests and modifies prototype application systems.
- Contributes to feasibility studies, systems analysis, design, development, implementation and evaluation and testing of web application systems improvements and new application systems.
- Assists in the identification of user s needs, including business process and document workflow analysis, organization and maintenance of document repositories; identifies classification schema, retention and archival procedures; designs and develops workflow systems; conducts research on document/information/knowledge management computer applications’ tools, procedures and standards.
- Provides support on web application systems development matters, including security and data backup and recovery.
- Drafts correspondence and communications; including work plan revisions and other related issues, as well as prepares unit contributions for a variety of periodic reports.
- Keeps abreast of developments in the field; conducts research on new technologies; performs benchmarking and proposes new acquisitions; assists in the implementation of new technologies.
- Provides guidance and training to new/junior staff; plans day-to-day work and supervises other staff as required.
- Assists with the collection and analysis of data as well as preparation of data presentations and reports for information sharing, responding to queries, knowledge management, planning and decision making.
- Assists with visualizations and updating information material such as web pages or brochures.
- Performs other related duties as required.Var RichTextValue = PTRTEFillcache('/psc/UNCAREERS_newwin/EMPLOYEE/HRMS/c/UN_CUSTOMIZATIONS.UN_JOB_DETAIL.GBL','PT_RTE_IMG_DB_LOC','record://PTRTDB','HRS_JO_PDSC_VW_DESCRLONG$1','1'); var TextAreaObject = document.GetElementById('HRS_JO_PDSC_VW_DESCRLONG$1'); if (typeof(TextAreaObject) != 'undefined' && TextAreaObject != null) TextAreaObject.InnerHTML = RichTextValue; Competencies
- PROFESSIONALISM: Knowledge of organizational information infrastructure, including hardware, software and application systems such as knowledge management, content management, case management, and identity management. Knowledge of relevant programming language(s) and ability to use programming skills to develop information systems. Knowledge of system development workflow and document flow processes, ability to conduct research and gather information from a wide variety of standard and non-standard sources. Ability to respond to changing requirements and assignments, ability to apply good judgment in the context of assignments given. Ability to perform a wide range of application software development and maintenance tasks under minimum supervision. Shows pride in work and in achievements; demonstrates professional competence and mastery of subject matter; is conscientious and efficient in meeting commitments, observing deadlines and achieving results; is motivated by professional rather than personal concerns; shows persistence when faced with difficult problems or challenges; remains calm in stressful situations. Commitment to implementing the goal of gender equality by ensuring the equal participation and full involvement of women and men in all aspects of work.
- COMMUNICATION: Speaks and writes clearly and effectively; listens to others, correctly interprets messages from others, and responds appropriately; asks questions to clarify and exhibits interest in having two-way communication; tailors language, tone,style and format to match audience; demonstrates openness in sharing information and keeping people informed.
- TECHNOLOGICAL AWARENESS: Keeps abreast of available technology; understands applicability and limitation of technology to the work of the office; actively seeks to applytechnology to appropriate tasks; shows willingness to learn new technology.Var RichTextValue = PTRTEFillcache('/psc/UNCAREERS_newwin/EMPLOYEE/HRMS/c/UN_CUSTOMIZATIONS.UN_JOB_DETAIL.GBL','PT_RTE_IMG_DB_LOC','record://PTRTDB','HRS_JO_PDSC_VW_DESCRLONG$2','1'); var TextAreaObject = document.GetElementById('HRS_JO_PDSC_VW_DESCRLONG$2'); if (typeof(TextAreaObject) != 'undefined' && TextAreaObject != null) TextAreaObject.InnerHTML = RichTextValue; Education High school diploma or equivalent is required. A first-level university degree may be accepted in lieu of two years of required experience.Var RichTextValue = PTRTEFillcache('/psc/UNCAREERS_newwin/EMPLOYEE/HRMS/c/UN_CUSTOMIZATIONS.UN_JOB_DETAIL.GBL','PT_RTE_IMG_DB_LOC','record://PTRTDB','HRS_JO_PDSC_VW_DESCRLONG$3','1'); var TextAreaObject = document.GetElementById('HRS_JO_PDSC_VW_DESCRLONG$3'); if (typeof(TextAreaObject) != 'undefined' && TextAreaObject != null) TextAreaObject.InnerHTML = RichTextValue; A university degree in computer science, information technology, or a relevant field is desirable.Var RichTextValue = PTRTEFillcache('/psc/UNCAREERS_newwin/EMPLOYEE/HRMS/c/UN_CUSTOMIZATIONS.UN_JOB_DETAIL.GBL','PT_RTE_IMG_DB_LOC','record://PTRTDB','HRS_JO_PDSC_VW_DESCRLONG$4','1'); var TextAreaObject = document.GetElementById('HRS_JO_PDSC_VW_DESCRLONG$4'); if (typeof(TextAreaObject) != 'undefined' && TextAreaObject != null) TextAreaObject.InnerHTML = RichTextValue; Work Experience A minimum of 10 years of progressively responsible professional experience in information systems analysis, software development, and maintenance is required. A minimum of 10 years of hands-on development experience with SharePoint and SharePoint Online is required. A minimum of 6 years of hands-on experience writing pipelines for Azure DevOps to deploy SPO and Power Platform applications is required. A minimum of 4 years of experience building Case Management and Knowledge Management solutions is required. A minimum of 2 years of development experience using Microsoft Graph API is required. A minimum of 2 years of hands-on experience using ShareGate is desirable. A minimum of 2 years of experience developing with Plumsails forms is desirable. A minimum of 1 year of experience in Machine Learning is desirable.Var RichTextValue = PTRTEFillcache('/psc/UNCAREERS_newwin/EMPLOYEE/HRMS/c/UN_CUSTOMIZATIONS.UN_JOB_DETAIL.GBL','PT_RTE_IMG_DB_LOC','record://PTRTDB','HRS_JO_PDSC_VW_DESCRLONG$5','1'); var TextAreaObject = document.GetElementById('HRS_JO_PDSC_VW_DESCRLONG$5'); if (typeof(TextAreaObject) != 'undefined' && TextAreaObject != null) TextAreaObject.InnerHTML = RichTextValue; Languages English and French are the working languages of the United Nations Secretariat. For this job opening, English is required. Working knowledge of Spanish is desirable. The table below shows the minimum required level for each skill in these languages, according to the UN Language Framework (please consult for details). .Headtable { font-family: arial, sans-serif; border-collapse: collapse; width: 100%; border: 1px solid gray; border-radius: 10px; overflow: hidden; } .HeadTitle { font-family: Arial, Helvetica, sans-serif; font-size: 16px; font-weight: bold; /*color: rgb(65, 98, 145); */ color:black; } .Headtable tr td, .Headtable tr th { text-align: center; vertical-align: middle; padding: 6px; } .Headtable th{ background-color: #F4F4F4; color: #002d62; font-weight: bold; text-align: center; vertical-align: middle; padding: 12px; border-right: 1px solid #ccc; } .Headtable td { text-align: center; vertical-align: middle; background-color: white; border-top: 1px solid #ccc; border-right: 1px solid #ccc; } .Headtable th:last-child, .Headtable td:last-child { border-right: none; } .Headtable tr:last-child td { border-bottom: none; } .Rounded-table-wrapper { border-radius: 12px; border: 1px solid #ccc; overflow: hidden; } Required Languages LanguageReadingWritingListeningSpeakingEnglish UN Level IIUN Level IIUN Level IIUN Level IIDesirable Languages LanguageReadingWritingListeningSpeakingSpanish UN Level IUN Level IUN Level IUN Level I var RichTextValue = PTRTEFillcache('/psc/UNCAREERS_newwin/EMPLOYEE/HRMS/c/UN_CUSTOMIZATIONS.UN_JOB_DETAIL.GBL','PT_RTE_IMG_DB_LOC','record://PTRTDB','HRS_JO_PDSC_VW_DESCRLONG$6','1'); var TextAreaObject = document.GetElementById('HRS_JO_PDSC_VW_DESCRLONG$6'); if (typeof(TextAreaObject) != 'undefined' && TextAreaObject != null) TextAreaObject.InnerHTML = RichTextValue; Assessment var RichTextValue = PTRTEFillcache('/psc/UNCAREERS_newwin/EMPLOYEE/HRMS/c/UN_CUSTOMIZATIONS.UN_JOB_DETAIL.GBL','PT_RTE_IMG_DB_LOC','record://PTRTDB','HRS_JO_PDSC_VW_DESCRLONG$7','1'); var TextAreaObject = document.GetElementById('HRS_JO_PDSC_VW_DESCRLONG$7'); if (typeof(TextAreaObject) != 'undefined' && TextAreaObject != null) TextAreaObject.InnerHTML = RichTextValue; Special Notice This position is subject to local recruitment pursuant to staff rule 4.4 of the United Nations Staff Rules. Applicants for positions in the General Service and related categories must be authorized to work for the United Nations in the duty station where the position is located. Eligible applicants selected from outside the duty station are responsible for any expenses in connection with their relocation to the duty station. Staff members subject to local recruitment are not eligible for allowances or benefits exclusively applicable to international recruitment. Applicants for GS and related positions may apply and be considered for locally recruited positions no matter where they are currently located (including the current serving staff members at other duty stations), provided they are locally available upon appointment. They must be authorized to work in the country regardless of where they live at the time of applying for the job opening.At the United Nations, the paramount consideration in the recruitment and employment of staff is the necessity of securing the highest standards of efficiency, competence, and integrity, with due regard to geographic diversity. All employment decisions are made on the basis of qualifications and organizational needs. The United Nations is committed to creating a diverse and inclusive environment of mutual respect. The United Nations recruits and employs staff regardless of gender identity, sexual orientation, race, religious, cultural, and ethnic backgrounds, or disabilities. Reasonable accommodation for applicants with disabilities may be provided to support participation in the recruitment process when requested and indicated in the application.Applicants who successfully go through a competitive recruitment process and are recommended for selection and/or inclusion in the roster of pre-approved candidates for subsequent job openings at the same level and with similar functions may have their application information and roster status shared with other UN organizations. Such applicants may be contacted by other UN organizations for similar job openings, subject to the confirmation of their interest. Placement on the roster is no guarantee of a future selection.Var RichTextValue = PTRTEFillcache('/psc/UNCAREERS_newwin/EMPLOYEE/HRMS/c/UN_CUSTOMIZATIONS.UN_JOB_DETAIL.GBL','PT_RTE_IMG_DB_LOC','record://PTRTDB','HRS_JO_PDSC_VW_DESCRLONG$8','1'); var TextAreaObject = document.GetElementById('HRS_JO_PDSC_VW_DESCRLONG$8'); if (typeof(TextAreaObject) != 'undefined' && TextAreaObject != null) TextAreaObject.InnerHTML = RichTextValue;