Descripción de la oferta
Sharp Brains in Madrid seeks a desktop support specialist to provide end-to-end technical support for Windows-based desktops and laptops, troubleshooting hardware, software, and connectivity issues. You will manage IMAC tasks and the full device lifecycle, including imaging and patching, while delivering hands-on and remote assistance using SCCM, Intune, and ServiceNow.The role requires ensuring security policy compliance, antivirus monitoring, and VIP support during outages.
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