WHO WE ARE Manychat is a leading Chat Marketing platform. We help businesses engage with their customers on Instagram, Facebook Messenger, WhatsApp, and SMS. Trusted by over 1 million brands in 170+ countries, we're an official Meta Business Partner, backed by top investors, including Bessemer Venture Partners. With 150+ teammates across international offices in Barcelona, Austin, Amsterdam, São Paulo, and Yerevan — Manychat helps businesses across the globe improve their ROI and grow faster. WHO WE'RE LOOKING FOR We seek a certified Scrum Master with extensive experience in coaching teams, designing adaptive systems and processes, conducting trainings, and providing day-by-day mentoring on Scrum implementation when needed. The ideal candidate is ready to observe and act on the organization level and work collaboratively with leaders. WHAT YOU’LL DO Continuously inspect the product group as a unified system, identify systemic issues, and initiate their resolution. Guiding principle : continuous improvement. Help the company reduce transactional costs at all levels. Guiding principle : more with less. Share and communicate principles and company values to newcomers. Guiding principle : lead by example. Assist in aligning product goals, optimization goals, structure and processes in the organization. Guiding principle : system thinking. WHO YOU’LL WORK WITH Experienced Lean/Scrum product development business. Self-managed cross-functional teams comprising mature professionals and team players. Well-trained agile practitioners. Experienced facilitators for all-scale events. Multi-cultural team members located in different countries. WHAT YOU’LL BRING 2+ years experience in tech companies. Mature attitude, emotional intelligence, growth mindset, and professional ethics. System thinking, lean thinking, team coaching, training, and organizational design skills. Fluency in English, both written and verbal. Knowledge of engineering practices will be an advantage. WHAT WE OFFER We genuinely care about your growth, well-being, and comfort Experience working in a true Agile organization. Professional development budget for relevant conference tickets, training programs, or courses. Flexible benefits plan to choose the perks that fit your needs. Health insurance including dentistry, psychology sessions, nutrition consultations, surgery, and travel assistance. Hybrid work format. Manychat is an Equal Opportunity Employer. We’re committed to building a diverse and inclusive team. We do not discriminate against qualified employees or applicants because of race, color, religion, gender identity, sex, sexual preference, sexual identity, pregnancy, national origin, ancestry, citizenship, age, marital status, physical disability, mental disability, medical condition, military status, or any other characteristic protected by local law or ordinance. This commitment is also reflected through our candidate experience. If you have individual needs that may require an accommodation during the interview process, please indicate this in your application. We will do our best to provide assistance throughout your interview process to ensure you’re set up for success. #J-18808-Ljbffr