Descripción de la oferta
Company DescriptionWe are a Digital Product Engineering company that is scaling in a big way! We build products, services, and experiences that inspire, excite, and delight. We work at scale — across all devices and digital mediums, and our people exist everywhere in the world (18000+ experts across 36 countries, to be exact). Our work culture is dynamic and non-hierarchical. We are looking for great new colleagues. That is where you come in!
Job DescriptionActively participate in all project phases—preparation, conception, realization, and Go-Live—of customer S/4HANA projects.
Provide comprehensive support in Application Managed Services (AMS), ensuring alignment with Service Level Agreements (SLAs) for timely and high-quality service delivery.
Leverage IT Service Management (ITSM) expertise to streamline service delivery.
Plan, lead, and manage workshops or meetings with internal and external clients effectively.
Consistently ensure on-time delivery of high-quality outcomes.
Deliver innovative solutions and strategies to address customer challenges and optimize business processes.
Commit to continuous learning to enhance technical skills and professional growth.
Demonstrate flexibility and adaptability to manage tight deadlines while maintaining high standards of service delivery.
QualificationsEnglish and German both written and spoken with an advanced level.
Over six years of experience in a consulting environment or within the IT department of a SAP customer, providing implementation and support services.
Expertise in financial and controlling business processes.
Strong proficiency in configuring SAP FI and/or SAP CO modules.
Experience with FI and/or CO module integration and familiarity with ITSM principles and tools.
Proven ability to work effectively in virtual teams and international environments.
Additional InformationBachelor’s or master’s degree in economics, Informatics, Computer Science, or a related field.
Strong customer orientation, a service-driven mindset, and robust business acumen.
Exceptional communication, organizational, and interpersonal skills.
Proficiency in writing, decision-making, mentoring, and facilitating meetings.
Ability to coach and guide junior team members to ensure project excellence and high-quality consulting services.
Dedication to applying ITSM principles to maintain consistent service delivery and drive customer satisfaction.
Seniority levelMid-Senior level
Employment typeFull-time
Job functionIT Services and IT Consulting#J-18808-Ljbffr
