Descripción de la oferta
Fintech moves fast. Things change all the time. We grow, we develop, and we never settle for less. We are looking for a driven, commercially minded Sales Supervisor for our Spanish team who knows how to turn ambition into measurable growth, and how to take a team with them. You will shape and run our sales activity in Spain: growing the customer portfolio, improving conversion and retention, and making sure every customer has a great experience from the very first contact. You will work closely with the local management team and our Riga headquarters. How You'll Make an Impact Report to the COO and lead, coach and motivate the sales team to reach and beat its targets Set clear goals, KPIs and incentives, and run regular 1:1s and team meetings Oversee hiring, onboarding, training and team scheduling, including peak times and campaigns Build and carry out sales plans that drive revenue, profitability and portfolio growth Turn market insights, customer behaviour and competitor activity into concrete commercial actions Develop segmentation, retention, cross-sell, upsell and reactivation initiatives Act as the escalation point for complex or high-impact customer cases Operations & Performance Own day-to-day sales operations and make sure SLAs, KPIs and quality standards are met Track conversion, approval-to-disbursement, repeat customer rate, sales volume, productivity and customer satisfaction Fix bottlenecks with better tools, processes and automation, in full compliance with Spanish regulation and internal policies Prepare forecasts, budgets and performance reports for local management and the Riga HQ Represent Sales in leadership meetings and cross-department projects (Risk, Marketing, Customer Service, DC) What You Bring to the Table Full proficiency in Spanish and English, written and spoken Proven experience in sales, customer acquisition or commercial management, ideally in fintech, banking, insurance or telecoms Experience leading teams and driving performance through clear goals and KPIs An analytical, commercial mindset, and confidence with CRM and data tools Excellent communication, negotiation and stakeholder management skills A degree in Business Administration, Economics, Finance, Marketing or a related field Call center or telesales experience is an advantage What's in It for You Full-time position, 38.5 hours per week, 100% on-site with the possibility of remote work Monday to Friday, 9:00 a.M. to 5:00 p.M. Salary between €36,500 and €45,000 gross per year, permanent contract Performance bonus based on sales targets 26 days of vacation Birthday bonus Life insurance Collective Bargaining Agreement for Financial and Credit Institutions An international environment, working closely with colleagues at the Riga HQ and across our group markets Coffee, drinks and fruit provided by the company #J-18808-Ljbffr
