Descripción de la oferta
Role SummaryAt ING we are looking for a Sales Coaching Expert to join our Branches Strategy Team. The role focuses on supporting 29 branches to achieve their targets, embedding a data‑driven, execution‑focused culture, and ensuring continuous performance improvement through regular on‑site visits.Key ResponsibilitiesNetwork performance accelerationDrive commercial performance across the 29 branches, ensuring a clear focus on priorities, KPIs and conversion.Identify and close performance gaps between branches.Establish regular performance reviews with Area Leads, ensuring follow‑up on action plans and accountability for results.Best practices & model standardizationIdentify, structure and scale best practices across branches.Ensure that what works in top‑performing branches is replicated across the network.Reduce performance dispersion by standardizing ways of working and scaling best practices.Data‑driven insights & decision makingEnsure consistent follow‑up on commercial initiatives, identifying execution gaps and taking corrective actions.Translate insights into concrete, actionable recommendations for Area Leads and branch teams.Promote a culture where decisions are based on facts and measurable impact.Ensure that all commercial and management initiatives align with established procedures, policies and risk frameworks, proactively identifying and mitigating potential financial and non‑financial risks.Coaching & capability buildingStrengthen commercial capabilities (customer management, pipeline, prioritization, closing).Embed a results‑driven mindset, balancing quantitative KPIs with the quality of customer interactions.Act as the bridge between strategy and frontline execution, ensuring initiatives translate into tangible results.Continuous improvement & transformationContribute to the evolution of the commercial model, bringing field insights and improvement proposals.Participate in transformation initiatives impacting the branch network.Challenge the status quo to unlock performance and efficiency.QualificationsStrong commercial acumen with proven experience in sales performance, coaching or branch management.High analytical capability, with the ability to translate data into action.Ability to influence without authority, working with Area Leads and senior stakeholders.Strong execution mindset: hands‑on, structured and focused on results.Proactive, building from scratch, connecting ideas and turning commercial strategy into concrete actions that drive change.Problem‑solving mindset, identifying barriers and proposing actionable solutions.Strong team player, willing to collaborate with different people, tribes and stakeholders.Passion for people development and continuous improvement.Excellent communication skills, with the ability to land messages clearly across different audiences.Fluent in English (written and spoken).BenefitsFlexible remuneration model, tax‑advantaged access to services such as nursery, transport card and training aids.Health and life insurance for you and your family.Free company shuttle service with multiple routes to ING Madrid.Banking benefits: special loan and mortgage conditions after 6 months; pension plan available after 1 month.Well‑being services: on‑site physiotherapy, gympass, professional sports clinics, employee networks (Rainbow Lions, Leonas & RIÑG) and an international remote work program. xcskxlj Work‑life balance support, including flexible working from home and in‑office options.#J-18808-Ljbffr
