Descripción de la oferta
At IKEA, we are much more than a company. We seek a positive impact on homes, society, and the planet, and we like helping people improve their daily lives at home in a simple and accessible way. As a global leader in home furnishing rooted in Swedish values, we foster a corporate culture based on togetherness, simplicity, and continuous personal growth. To support our local operations, we are seeking a customer-focused, passionate Sales Assistant (Vendedor/a) to join our team at the Plan&Order Point in Marbella, Spain.
In this interactive retail role, you won’t just offer standard product advice. Instead, you will act as a true home furnishing specialist and spatial consultant. Specifically, you will guide customers through personalized interior consultations, design complete room solutions using digital planning tools, and oversee the entire sales and payment process. By doing so, you will help make millions of people look forward to coming home.
Job Description: Sales Assistant (Plan&Order Point)
Your Mission: Inspired Consultations & Personalized Home Planning
Your primary goal involves driving boutique commercial success. To achieve this, you will deliver exceptional client service. At the same time, you will keep the sales floor beautifully aligned with corporate presentation standards. Therefore, you will manage personalized customer consultations, design tailored room layouts using digital tools, and assist with product financing or order placements. As a result, you will create memorable shopping experiences. Consequently, you will eliminate floor service delays during peak hours and protect IKEA’s global brand reputation flawlessly.
Your Key Responsibilities:
Customer Advisory: Inspire and advise customers by providing personalized home furnishing specialist consultations tailored to their specific lifestyle needs.
Spatial Solution Design: Design complete, functional decoration solutions for any room in the house using IKEA’s dedicated digital planning tools.
Full Range Sales: Master the full IKEA product catalog to present, plan, and sell functional home solutions and complementary services.
Transaction Execution: Manage the end-to-end sales process, including price estimation, payment processing, and financing arrangements.
Floor Collaboration: Work closely with store colleagues to maintain high customer service benchmarks and boost daily commercial performance.
Who You Are: The Passionate Home Furnishing Specialist
Sales & Language Foundations: You bring a strong interest or background in retail sales, along with a B2 level of English proficiency.
Digital Literacy: You possess good office automation skills and feel comfortable navigating digital planning tools and software.
Customer Orientation: You demonstrate excellent communication skills, high customer orientation, and a strong results-driven mindset.
Design Curiosity: You hold a genuine interest in interior design, home decor, and spatial layouts.
Team Synergy: You possess a proactive, positive attitude and the ability to adapt smoothly to a dynamic retail environment.
What IKEA Offers You
Comprehensive Benefits: Access a wide package of employee benefits available from your very first day on the job.
Recognized Work Culture: Build your career with a certified “Top Employer” that prioritizes workplace inclusion, simplicity, and work-life balance.
Career Development: Benefit from extensive internal mobility frameworks and structured continuous learning opportunities.
Shift Options: Choose between full-time (40h/week rotating shifts) or part-time (20h/week afternoon shifts) scheduling models.
CHALLENGE ACCEPTED?
If you have the operational grit to handle a busy retail environment and the styling spark to connect deeply with design-forward customers, we want to hear from you. Therefore, if you are ready to bring our home furnishing solutions to life in Marbella, we invite you to step forward.
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