Descripción de la oferta
ppAs you contemplate your future, you might be asking yourself, what’s the next step? Start your journey with us! /p pWe’re seeking a bProduct Manager /b to join our bCX Automation team /b in Barcelona (hybrid) to drive the development and execution of our product strategy, working with cross‑functional teams to deliver high‑quality products that exceed the expectations of our customers. If you’re ready to soar, we’re ready to take you there. /p h3Why eDreams ODIGEO /h3 pJoin the world’s leading travel subscription platform /p pMillions of customers every year across 44 markets – 5 brands – over 7.7 million Prime members since launching in 2017. /p pMore than 100 million searches per day on our websites – more than 6 billion AI daily predictions. /p pOver 1,700 employees – More than 60 different nationalities from all continents – 99% permanent contracts. /p pWe’re the world’s leading travel subscription platform. We pioneered Prime, the first and largest travel subscription program, which has topped over 7.7 million members since launching in 2017. Prime members are subscribed to global travel, gaining access to a comprehensive multi‑product offering for all their travel needs—including hotels, rail, flights, dynamic packages and car rental, among others— compounded by industry‑leading flexibility features and exclusive, member‑only benefits. This entire Prime experience is powered by a proprietary, industry‑leading AI platform that delivers a smarter, hyper‑personalised service and comprehensive travel experience globally to its members. /p h3What you will do: /h3 h3The Role’s Key Responsibilities and Tasks /h3 pAs an eDOer, you will have clear objectives, great challenges and a clear overview of how your work contributes to the global company project and its customers. As a Product Manager in the CX Automation Team you will be in charge of: /p ul liJointly with the Product Director, drive the strategy for new and existing products. /li liIdentify new opportunities and collaborate with stakeholders to come up with creative and mutually beneficial solutions to business and consumer problems. /li liBuild/Support the creation of business cases to support new initiatives as well as prioritising the road map for the next set of products and feature enhancements. /li liLead cross‑functional teams to conceive and develop new product concepts, establish development milestones, and manage the development, implementation and subsequent rollout. /li liBalance business requirements and consumer experience to build best‑in‑class inventory. /li liManage multiple projects and details without losing sight of the ‘big picture’. /li liBe self‑directed and able to move forward in a fast‑paced, somewhat ambiguous environment. /li liBe able to manage an increasing amount of pressure without passing over to the team and colleagues. /li /ul h3What do you need to succeed: /h3 h3Good to have /h3 pBring your unique perspective, speak up, and offer disruptive solutions. You’ll have the opportunity to learn and grow while making a real impact on our team. Here’s what you need to succeed: /p ul li5+ years of relevant work experience in product development or strategy consulting. /li liIdeally some experience in the travel industry. /li liIdeally some experience with customer service automation processes and AI‑driven customer support solutions. /li liDemonstrated ability to manage and develop high performing teams. /li liStrong analytical and quantitative skills, with a demonstrated ability to use numbers and metrics to back up assumptions and evaluate outcomes. /li liAbility to juggle multiple priorities in a fast‑paced, dynamic environment, with a strong bias for action. /li liExcellent verbal and written communication skills, capable of interacting across all levels of the organisation and with external partners. /li /ul h3Preferred Qualifications /h3 ul liExperience with Applied AI Tools: Demonstrated comfort using practical AI tools such as Gemini, or other AI‑powered assistants. /li liExperimentation Mindset: Curiosity and eagerness to explore, experiment with, and integrate emerging AI‑driven solutions into workflows. /li liAI‑Enhanced Problem Solving: Ability to effectively leverage AI tools to streamline processes, and enhance productivity. /li liAdaptability and Learning Agility: Enthusiastic about continuously learning and quickly adapting to new AI features and capabilities. /li /ul h3What’s in for you? /h3 pThe best talent deserves the best benefits. /p pAt eDO, we want you to be a part of our success story and great culture. Here’s what we offer: /p ul liA rewarding Compensation package! Prime Plus membership, competitive salary and benefits package, including flexible benefits, performance‑based bonuses, birthday day off, discounts and partnerships, relocation support and premium equipment with role‑based selection options and device ownership through our equipment lifecycle program when it reaches its refresh cycle. /li liContinuous learning to fuel your growth and explore new horizons! Learn and grow with free Coursera access, soft skills workshops, tech training, leadership development, and more. Plus, enjoy a great onboarding program. /li liGrow opportunities to empower your career, and unleash your potential! /ul /li /p
