Descripción de la oferta
Product Manager – Subscriptions, Orders, & Exceptions Management Ingram Micro is the business behind the world’s brands, providing more ways to realize the promise of technology®. We are an integral part of the technology ecosystem, helping our partners grow and thrive through the creation and delivery of Information Technology, Cloud solutions and Lifecycle services. With more than $54 billion in revenue and the ability to reach 90% of the global population, we are one of the world’s largest technology distributors, serving our partners through operations in 61 countries with 29,000 associates. Come join our team where you’ll make technology happen in surprising ways. Product Manager, Global Product Management
This role will focus on delivering seamless post-sales experiences for software, licenses, warranties, subscriptions, and recurring services, while driving automation, reducing operational complexity, and improving customer and associate experiences.
Product Manager will partner closely with Engineering, UX, Operations, Customer Success, Sales, and regional business teams to build scalable platform capabilities that simplify subscription lifecycle management, automate exception handling, and modernize the overall order management experience.
Own the product roadmap and execution for Subscriptions, Orders & Exceptions Management, with a focus on software, licenses, warranties, and recurring services.
Partner with customers, operations, engineering, UX, and regional business teams to identify pain points and deliver scalable product solutions.
Provide product leadership to Engineering, Business, and UX teams to help design and launch our next generation Platform ecosystem.
Produce sustainable capabilities that can be reused with minimal effort and provide comprehensive documentation and training for users.
Develop and maintain a technology roadmap and regularly update key partners and stakeholders, working closely with senior stakeholders across Ingram Micro to ensure vision aligns with broader company objectives.
Work on multiple parallel work streams in fast-paced, agile environments, align them with business priorities & deadlines and help continuously raise the bar on execution.
5-8 years of Product Management experience delivering enterprise software or SaaS products.
~ A bachelor’s degree (master’s desirable) in Computer Science, Engineering, or related Science and Math discipline is preferred.
~ Experience defining product roadmaps, managing Agile backlogs, and translating business needs into actionable product requirements.
~ Strong understanding of subscription-based products, software licensing, warranties, order management, or post-sales business processes.
~ Experience using data and customer insights to prioritize features, measure outcomes, and continuously improve products.
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