As part of our successful team of Personal Shoppers you will deliver “an above and beyond” bespoke experience to each guest. You will deliver high quality customer service to all clients and continually seek to expand our client list, whilst partnering with brands to assist in increasing their sales. This is a wonderful opportunity for a Personal Shopper or Stylist who would like to offer their existing and new clients a truly 5-star experience with offerings from over 160 brands. What you will be doing Deliver an exceptional service using individual customer profiles to provide personal recommendations Bring and develop your own Personal Shopping client base by nurturing existing clients and introducing new clients Participate in and organise VIP visits both in the Village and offsite if required Find ways to build loyal client relationships and increase client spend by understanding their needs and up‑selling What makes you special A strong background and level of experience working for a luxury retail brand Previous Personal Shopping or stylist experience and an established client base is essential Arabic speaker is mandatory A genuine interest in delivering “an above and beyond” level of service Thorough knowledge of current international fashion trends, designers, products and a good sense of what styles suit clients Why we’re exceptional Our generous salary and Feel Good Programme offer a range of benefits: Lifestyle – life assurance, income protection, pension, leisure travel insurance, an electric car scheme, a discounted shopping portal, discounts across our Villages, a referral bonus and season ticket loans. Physical – private medical cover, virtual doctor support, dental insurance, health screening, a cycle‑to‑work scheme, eye care and flu vaccinations. Mental – access to professionals, support from trained mental health first aiders, an employee assistance programme and free access to Headspace and Thrive. Social – yoga classes, summer parties, outdoor team activities, time away from the office to enjoy special occasions such as birthdays, getting married, moving house and taking a well‑deserved break. Location Las Rozas de Madrid, Community of Madrid, Spain Seniority Level Mid‑Senior level Employment Type Full-time Job Function Customer Service, Business Development, and Sales Industries Retail, Retail Apparel and Fashion, and Retail Luxury Goods and Jewelry #J-18808-Ljbffr