Descripción de la oferta
OverviewAbout HappyRobotHappyRobot is the infrastructure for enterprises to build and orchestrate AI workforces. Our AI workers don’t just communicate — they make decisions, take action, and run operations autonomously across voice, email, and enterprise systems. Born in Y Combinator (S23) and backed by a16z and Base10 with over $60M raised, we power critical operations for global enterprises worldwide. Our platform is battle-tested in demanding environments where AI has real consequences. We started in logistics, built our own voice stack, models, and orchestration layer from the ground up, and are now bringing that infrastructure to every enterprise that runs the real economy. Learn more about our vision in our manifesto.About The RoleAs our People Operations Specialist, your mission is to own the operational complexity that keeps our people function running — coordinating our immigration program, managing the vendor relationships that underpin our US and international workforce, and executing the day-to-day HR operations that employees depend on. You’ll be the second dedicated People Operations hire at HappyRobot, joining a small team that is building the people function from the ground up. That means real ownership from day one, no bureaucracy between you and meaningful work, and genuine room to grow as the team and company scale. You’ll work closely with our People Operations Lead, and partner directly with our Head of People on the operational priorities that matter most.ResponsibilitiesOwn our immigration program. Manage a high volume of active immigration cases, be the primary point of contact for employees navigating visa sponsorship, manage the relationship with outside immigration counsel, track all milestones and deadlines, and build tracking systems and automations to scale the program.Coordinate our US people operations through our PEO. Own the relationship with the PEO and payroll administration, handle employee questions on benefits, payroll, and coverage, manage exceptions and escalations, and ensure the PEO is delivering value for the team.Support our international employees across multiple countries. Coordinate with EOR partners and local counsel to support onboarding/offboarding logistics, compliance considerations, and operational questions for employees in France, Spain, Switzerland, and beyond.Keep our HRIS clean and running. Own day-to-day operations, data integrity, and record management in Rippling, including employee records, status changes, employment eligibility, payroll, and broader HRIS workflows as we expand.Handle HR administration with care. Manage background checks via Checkr, I-9 compliance, onboarding logistics, and other operational tasks that underpin the employee lifecycle.Build automations that eliminate manual work. Identify where processes can be automated and partner with our People Operations lead to implement AI tools, Rippling workflows, and other sustainable solutions.Must Have3–5 years in HR operations or people operations at a tech company or fast-scaling startup, with hands-on ownership of operational surface areas.HRIS proficiency (Rippling preferred) and comfort as an end-to-end HRIS adminImmigration coordination experience (e.g., H-1B, L-1, O-1, green card processes) with outside counsel, deadline tracking, and clear communication with employeesComfort with international HR complexity across multiple countries, working with EORs, local counsel, or direct experience in international employment frameworksStrong vendor coordination instincts (PEO, EOR, immigration counsel, HRIS support) with accountability and escalation when neededAI-native and automation-oriented — experience building workflows in HRIS and using AI tools to automate tasksHigh ownership, high precision, low ego — reliable, detail-oriented, and capable of handling unsexy but essential workStartup orientation — comfortable with ambiguity and opportunities at a ground-floor people functionWhy join us?Opportunity to work at a high-growth AI startup, backed by top investorsRapidly growing and backed by investors including a16z, Y Combinator, and Base10Ownership & Autonomy — take full ownership of projects and ship fastWork with a world-class team of engineers and buildersOur Operating PrinciplesExtreme Ownership — We take full responsibility for our work, outcomes, and team success. We own it and fix it, even when it’s not someone’s formal job. We act to improve processes and customer outcomes without waiting for others.Craftsmanship — We put care and intention into every task, strive for excellence, and pay attention to the details that matter to quality and outcomes.We are “majos” — Be friendly, genuine, and kind. Be approachable and supportive. Give feedback with kindness and celebrate wins together without ego.Urgency with Focus — Create the highest impact in the shortest time. Move fast with strategic direction and high leverage.Talent Density and Meritocracy — Hire and reward exceptional performers. Build teams where every hire raises the bar and ownership is earned.First-Principles Thinking — Challenge assumptions, rebuild solutions from fundamentals, and move faster by rethinking problems.Data and Privacy — The personal data provided in your application will be processed by HappyRobot, Inc. as Data Controller for recruitment purposes. By submitting your CV, you consent to processing of your data for evaluating and selecting you as a candidate. Data will be treated confidentially and may be stored for up to three months after inactivity in compliance with GDPR. If you wish to exercise your data rights, contact security@happyrobot.ai. For more information, visit https://www.happyrobot.ai/privacy-policy.
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