Descripción de la oferta
Role SummaryThe Operations Manager is responsible for overseeing end-to-end fleet maintenance operations across multiple locations. This role focuses on ensuring high service quality, operational efficiency, and strong team performance in a fast‑paced, multi‑site environment. You will lead daily operations, manage technical teams, and drive continuous improvement initiatives to support scaling operations.Key Responsibilities- Lead and oversee daily fleet maintenance operations, ensuring vehicles are serviced, maintained, and ready for use- Monitor operational performance, track KPIs, and ensure service levels are consistently met or exceeded- Identify process gaps and implement continuous improvement initiatives to optimize efficiency and reduce downtime- Recruit, onboard, train, and manage technicians and operational staff across locations- Provide leadership, coaching, and performance management to ensure high team productivity and engagement- Act as the primary point of contact for internal and external stakeholders, ensuring clear communication and alignment- Oversee scheduling and resource allocation to support 24/7 operations where required- Ensure compliance with local labor laws, health & safety standards, and relevant automotive regulations- Manage operational budgets, control costs, and support financial planning activities- Support expansion into new locations by establishing processes, teams, and operational readinessRequirements- 8+ years of experience in fleet operations, automotive service management, or a related field- Proven experience managing multi-site operations or large-scale teams- Strong understanding of service delivery, KPIs, and operational performance management- Experience in 24/7 or high-availability operational environments- Demonstrated leadership skills with the ability to manage, motivate, and develop teams- Strong stakeholder management and communication skills- Financial awareness with experience in budgeting and cost control- Experience with electric vehicles or advanced automotive technologies is a strong advantage- Fluent English required; German mandatory; Spanish is a plusWhat We Offer- Long-term, stable opportunity in a growing operational environment- Exposure to modern vehicle technologies and large-scale operations- Opportunity to lead and scale teams across multiple locations- Ongoing training and professional development#J-18808-Ljbffr
