Descripción de la oferta
Cloud Marketplace and Process Analyst Hoy Why choose TD SYNNEX As a Fortune 500 global company operating in over 100 countries, TD SYNNEX values its diverse workforce of 24,000 employees. As the world's largest IT distributor, our mission is to deliver top‑class technology solutions that enable businesses and individuals to navigate the digital world in a safe and efficient way. Job Purpose Join our Cloud Systems & Services team and help drive operational excellence across TD SYNNEX's Cloud Marketplace business in 21+ European countries. As a Marketplace & Process Analyst, you will optimize business processes, support country teams and partners, improve platform adoption, and collaborate with sales, IT, vendors, and stakeholders to deliver scalable, high‑quality solutions across Europe. Responsibilities Manage Freshdesk queues and ensure timely resolution of support requests. Act as the main point of contact for country teams, partners, and stakeholders. Analyze and improve operational processes to increase efficiency and service quality. Identify process gaps and implement continuous improvement initiatives. Support vendor‑related operational activities and platform management. Provide operational insights and recommendations based on data analysis. Collaborate with IT and platform teams to enhance business operations. Drive user adoption and best practices across cloud and digital platforms. Knowledge, Skills, and Experience Strong analytical, problem‑solving, and organizational skills. Experience in process improvement, operations, or business analysis. Excellent stakeholder management and communication skills. Knowledge of Cloud, SaaS, eCommerce, or IT services environments. Familiarity with ticketing systems (Freshdesk or similar), Excel, reporting tools, and process documentation. Experience with SAP and Microsoft Office is a plus. Understanding of IT distribution, vendor ecosystems, or channel business is an advantage. Interest in Cybersecurity technologies and cloud security concepts. Relevant certifications such as Microsoft Azure Fundamentals (AZ-900), Security Fundamentals (SC-900), AWS Cloud Practitioner, ITIL, Lean Six Sigma, or vendor cybersecurity certifications are highly valued. Fluent English; additional European languages are a plus. What's in it for you Hybrid Work Model – Combine the flexibility of remote work with the benefits of in‑person collaboration (2 days in the office, 3 days from home). Life Insurance – Comprehensive coverage through Generali, providing additional peace of mind and protection. Private Health Insurance – Cigna health insurance fully funded by the company for employees. Flexible Benefits Program – Access to meal vouchers, public transportation, childcare, and training benefits to optimize your compensation package. Free Tax Advisory Service – Support from TaxDown for tax returns, fiscal guidance, and legal‑related administrative processes. Continuous Learning – Unlimited access to LinkedIn Learning to support your professional development and career growth. Wellbeing Program (Leap Program) – Personalized coaching support focused on professional development, personal wellbeing, and mental health. Financial Benefits – Preferential conditions through our partnership with Bankinter, including mortgage and payroll‑related advantages. Wellhub (Gympass) – Access to a wide network of gyms, fitness centers, and wellness activities with plans starting from €14/month. Exclusive Discounts – Access to multiple platforms offering discounts on a wide range of products and services. Great Place to Work® Certified – Proudly certified every year since 2023, reflecting our commitment to creating a positive, inclusive, and engaging work environment. Career Development Opportunities – We value continuous learning and provide clear progression paths within a global organization. At TD SYNNEX, our values guide everything we do: Together, We Own It, We Dare to Go, We Grow and Win, and above all, We Do the Right Thing. These principles shape how we work with each other, our partners, and our communities as we drive innovation and create lasting impact. What's In It For You Elective Benefits – Our programs are tailored to your country to best accommodate your lifestyle. Grow Your Career – Accelerate your path to success (and keep up with the future) with formal programs on leadership and professional development, and many more on‑demand courses. Elevate Your Personal Well‑Being – Boost your financial, physical, and mental well‑being through seminars, events, and our global Life Empowerment Assistance Program. Diversity, Equity & Inclusion – It's not just a phrase to us; valuing every voice is how we succeed. Join us in celebrating our global diversity through inclusive education, meaningful peer‑to‑peer conversations, and equitable growth and development opportunities. Make the Most of our Global Organization – Network with other new co‑workers within your first 30 days through our onboarding program. Connect with Your Community – Participate in internal, peer‑led inclusive communities and activities, including business resource groups, local volunteering events, and more environmental and social initiatives. About the Role As a Cybersecurity Platform Engineer you will help build, operate and continuously enhance the cybersecurity technologies that protect TD SYNNEX worldwide. You will be responsible for the engineering, integration and optimization of enterprise security platforms, ensuring high visibility, operational excellence and effective threat detection across cloud and on‑premises environments. You will work at the heart of our cybersecurity ecosystem, collaborating with Security Operations, Cloud, Infrastructure and Architecture teams to strengthen our cyber defense capabilities through innovation, automation and continuous improvement. What You’ll Do Implement, maintain and optimize enterprise cybersecurity platforms used across our global organization. Provide advanced operational support and troubleshooting for security monitoring, analytics and reporting solutions. Design and develop integrations, onboarding new data sources and improving telemetry collection across multiple environments. Build and enhance detection rules, correlation logic and automation workflows to improve threat visibility and response capabilities. Develop meaningful dashboards, reporting solutions and KPIs that provide actionable insights for both technical and business stakeholders. Drive platform modernization initiatives and identify opportunities for automation and operational efficiencies. Create and maintain technical documentation, standards and operational procedures. Support knowledge‑sharing, mentoring and continuous improvement initiatives within the cybersecurity team. What We’re Looking For Several years of experience in Cybersecurity, Security Operations, Platform Engineering or a related field. Experience with SIEM, monitoring, detection, analytics and security automation platforms. Strong troubleshooting and analytical skills within complex enterprise environments. Good understanding of cloud technologies, security operations and infrastructure components. Experience integrating and managing multiple security tools and data sources. Ability to work independently, prioritize effectively and thrive in a fast‑paced, global environment. At TD SYNNEX, our values guide everything we do: Together, We Own It, We Dare to Go, We Grow and Win, and above all, We Do the Right Thing. These principles shape how we work with each other, our partners, and our communities as we drive innovation and create lasting impact. What’s In It For You Elective Benefits – Our programs are tailored to your country to best accommodate your lifestyle. Grow Your Career – Accelerate your path to success (and keep up with the future) with formal programs on leadership and professional development, and many more on‑demand courses. Elevate Your Personal Well‑Being – Boost your financial, physical, and mental well‑being through seminars, events, and our global Life Empowerment Assistance Program. Diversity, Equity & Inclusion – It's not just a phrase to us; valuing every voice is how we succeed. Join us in celebrating our global diversity through inclusive education, meaningful peer‑to‑peer conversations, and equitable growth and development opportunities. Make the Most of our Global Organization – Network with other new co‑workers within your first 30 days through our onboarding program. Connect With Your Community – Participate in internal, peer‑led inclusive communities and activities, including business resource groups, local volunteering events, and more environmental and social initiatives. About the Role The Senior, Internal Audit executes operational, financial and compliance internal audit related activities ensuring adherence to Company policy, identifying/implementing best practices and overall risk mitigation evaluating the effectiveness of internal controls for TD SYNNEX. This includes identifying and researching applicable operational/financial/technical issues and effectively applying knowledge of TD SYNNEX and industry practices to audit matters. Assist in the development of audit reports, tracking audit findings and ensuring follow up is performed on management actions. Assist in the execution of various internal control, compliance and audit activities. Assist in the preparation of the annual risk assessment. What You’ll Do Assist in the preparation of risk assessments, analyze risk and recommend areas of emphasis for targeted audit procedures and full internal audits. (5%) Assist in the development of the annual audit plan. Perform audits toward the execution of a plan, of internal audit reviews, to evaluate the adequacy of controls and management as related to key risks to TD SYNNEX. Assist in the preparation of audit reports with key findings and management recommendations. (5%) Assist management with the completion of management responses. Maintain concise, up‑to‑date records of audit plans, findings, workpapers, reports and other supporting documentation for audits performed. (5%) Inspect, identify and document systems of internal financial and operational controls through interviews, documents, questionnaires, policies, transaction testing and analytics. (70%) Effectively track, monitor and provide reporting over multi‑location audit activities and results. (10%) Coach and mentor staff to support their career development. (5%) Other Duties & Responsibilities Additional duties as assigned Meets attendance and punctuality standards What We’re Looking For 3 to 5 Years of relevant work experience. Bachelor's Degree with Accounting field of study required. Other Education / Certifications: Experience with managing audit teams in the field, Certification: CPA or CIA preferred (candidate pursuit of license is required if not already licensed). Required Knowledge, Skills & Abilities Able to communicate clearly and convey necessary information. Able to interact effectively with all levels of management. Able to negotiate skillfully, promote/sell ideas persuasively, and close transactions with mutually beneficial results. Possesses strong multi‑cultural interpersonal skills. Possesses strong leadership skills with a willingness to lead, create new ideas, and be assertive. Possesses strong organizational and time management skills, driving tasks to completion. Able to constructively work under stress and pressure when faced with high workloads and deadlines. Able to maintain and promote social, ethical, and organizational standards in conducting internal and external business activities. Able to work independently with minimum supervision. Able to maintain confidentiality of sensitive information. Able to be immobile for long extended periods. Able to build solid, effective working relationships with others. Able to exhibit ability to be sensitive to the needs, concerns, and feelings of others. Able to quickly learn new systems and technology. Able to use relevant computer system applications at an intermediate level. Key Skills At TD SYNNEX, our values guide everything we do: Together, We Own It, We Dare to Go, We Grow and Win, and above all, We Do the Right Thing. These principles shape how we work with each other, our partners, and our communities as we drive innovation and create lasting impact. What’s In It For You Elective Benefits – Our programs are tailored to your country to best accommodate your lifestyle. Grow Your Career – Accelerate your path to success (and keep up with the future) with formal programs on leadership and professional development, and many more on‑demand courses. Elevate Your Personal Well‑Being – Boost your financial, physical, and mental well‑being through seminars, events, and our global Life Empowerment Assistance Program. Diversity, Equity & Inclusion – It's not just a phrase to us; valuing every voice is how we succeed. Join us in celebrating our global diversity through inclusive education, meaningful peer‑to‑peer conversations, and equitable growth and development opportunities. Make the Most of our Global Organization – Network with other new co‑workers within your first 30 days through our onboarding program. Connect With Your Community – Participate in internal, peer‑led inclusive communities and activities, including business resource groups, local volunteering events, and more environmental and social initiatives. About the Role As our Cybersecurity IAM & Zero Trust Architect you will play a key role in shaping and driving TD SYNNEX's global identity and access security strategy. You will design and implement modern Identity & Access Management (IAM) capabilities while advancing our Zero Trust journey across cloud, infrastructure, applications and emerging technologies. Working closely with Cybersecurity, Infrastructure, Cloud and Business teams worldwide, you will ensure that users, systems and applications have secure, seamless and appropriately governed access to the resources they need. What You’ll Do Define and evolve our global IAM and Zero Trust architecture, standards and roadmap. Design and implement modern access solutions, including Single Sign‑On (SSO), Multi‑Factor Authentication (MFA), passwordless authentication and privileged access management. Lead the adoption of Zero Trust principles, including continuous verification, least‑privilege access and identity‑based security controls. Drive identity governance initiatives covering user lifecycle management, access certifications, role management and automated provisioning. Partner with technical and business stakeholders to embed identity‑first security across cloud platforms, applications and infrastructure. Assess access‑related risks and develop effective mitigation strategies to strengthen overall security posture. Provide technical leadership and guidance on IAM, Zero Trust and identity security best practices. Support M&A activities and integration projects from an identity and access management perspective. What We’re Looking For Strong experience in Cybersecurity with a focus on IAM, Zero Trust or Security Architecture. Expertise with Microsoft Entra ID, Active Directory, SSO, MFA and Identity Governance solutions. Solid understanding of authentication and authorization protocols such as SAML, OAuth and OpenID Connect. Experience securing cloud environments, particularly Azure, AWS and/or Google Cloud. Knowledge of Privileged Access Management (PAM) and modern identity security concepts. Excellent stakeholder management and communication skills in an international environment. Relevant certifications such as CISSP, SC-300 or equivalent are a plus. At TD SYNNEX, our values guide everything we do: Together, We Own It, We Dare to Go, We Grow and Win, and above all, We Do the Right Thing. These principles shape how we work with each other, our partners, and our communities as we drive innovation and create lasting impact. What’s In It For You Elective Benefits – Our programs are tailored to your country to best accommodate your lifestyle. Grow Your Career – Accelerate your path to success (and keep up with the future) with formal programs on leadership and professional development, and many more on‑demand courses. Elevate Your Personal Well‑Being – Boost your financial, physical, and mental well‑being through seminars, events, and our global Life Empowerment Assistance Program. Diversity, Equity & Inclusion – It's not just a phrase to us; valuing every voice is how we succeed. Join us in celebrating our global diversity through inclusive education, meaningful peer‑to‑peer conversations, and equitable growth and development opportunities. Make the Most of our Global Organization – Network with other new co‑workers within your first 30 days through our onboarding program. Connect Within your Community – Participate in internal, peer‑led inclusive communities and activities, including business resource groups, local volunteering events, and more environmental and social initiatives. Job Purpose The Senior Cyber Security Specialist is responsible for designing, implementing and managing security technology solutions globally. Leads or serves as experienced technical resource in multi‑discipline IT security projects intended to continually improve the security infrastructure and operating procedures. Keeps abreast of the latest technologies and identifies opportunities to leverage them to improve TD SYNNEX's cyber protection, detection and response capabilities. About the Team The Security Automation Engineering pod is the full‑stack security engineering function of the future. It blends SIEM mastery, SOAR automation, detection craft, and AI/ML fluency into a single high‑velocity pod - building, automating, and detecting across every layer of the security operations stack with intelligent systems as its force multiplier. Unlike other engineering pods where AI is an enhancement opportunity, this pod treats AI as a native, first‑class capability woven into every workflow: these engineers don't just use AI tools - they build, tune, and govern them. The team supports a 25,000‑employee enterprise. Position Summary A full‑stack security engineer who operates fluidly across SIEM administration, playbook development, detection rule creation, and AI system implementation. Owns a domain focus area while maintaining cross‑functional capability across all disciplines. Key Responsibilities Develop and deploy AI‑powered detection rules using ML anomaly models, LLM‑generated Sigma/SPL/KQL, and behavioral analytics. Build intelligent SOAR playbooks that leverage LLM reasoning for dynamic decision‑making and adaptive response. Implement and tune AI‑driven alert triage systems - automated scoring, enrichment, and routing based on ML classifiers. Manage SIEM platform components: index optimization, search performance, and data model maintenance. Design prompt engineering frameworks and evaluation harnesses for security‑focused LLM applications. Build RAG (Retrieval‑Augmented Generation) pipelines using internal security knowledge bases, runbooks, and threat intel. Conduct AI‑augmented threat hunting - using LLMs to generate hypotheses and ML to identify anomalous patterns at scale. Develop and maintain CI/CD pipelines for detection rules, playbooks, and ML model deployments. Responsibilities Technical design, implementation, enhancement and ongoing support for security technologies (30%) Executes and continually improves core security processes such as vulnerability management, threat analysis, security monitoring and incident response, identity and access management (10%) AppSec reviews, penetration testing and red teaming activities to identify gaps and weaknesses. Utilize red team learnings to improve detection capabilities and automation (20%) Process automation, orchestration for improving team efficiency, documentation and training (20%) Data analytics and KPI reporting for ensuring operational effectiveness and controls health (10%) Collects, processes, preserves, analyzes, and presents computer‑related evidence in support of breaches, vulnerability mitigation and/or criminal, fraud, counterintelligence, or law enforcement investigations. (10%) Knowledge, Skills and Experience Bachelor's Degree with IT field of study required. 8 to 10 Years of relevant work experience. 5+ years in security engineering with demonstrated cross‑domain experience (SIEM + SOAR or SIEM + Detection). Proficiency in SIEM query languages (SPL, KQL) AND SOAR playbook development (Python, low‑code platforms). Experience building or integrating AI/ML models for security use cases. Strong Python skills with familiarity in ML frameworks (scikit‑learn, PyTorch) and LLM APIs. Detection engineering experience: Sigma rules, MITRE ATT&CK mapping, rule tuning methodology. Git‑based workflow proficiency for detection‑as‑code and infrastructure‑as‑code. Other Education / Certifications: selection of security and technology certifications and/or equivalent proven work experience. Able to recognize and attend to important details with accuracy and efficiency. Able to communicate clearly and convey necessary information. Able to converse and write effectively in English and local language. Able to create and conduct formal presentations. Able to interact effectively with all levels of management. Possesses strong multi‑cultural interpersonal skills. Possesses strong leadership skills with a willingness to lead, create new ideas, and be assertive. Possesses strong organizational and time management skills, driving tasks to completion. Able to constructively work under stress and pressure when faced with high workloads and deadlines. Able to maintain and promote social, ethical, and organizational standards in conducting internal and external business activities. Able to work independently with minimum supervision. Able to exhibit ability to be sensitive to the needs, concerns, and feelings of others. Able to quickly learn new systems and technology. Able to use relevant computer system applications at an advanced level. Working Conditions Occasional non‑standard work hours or overtime as business requires. On‑call availability required as necessary. Some travel required. At TD SYNNEX, our values guide everything we do: Together, We Own It, We Dare to Go, We Grow and Win, and above all, We Do the Right Thing. These principles shape how we work with each other, our partners, and our communities as we drive innovation and create lasting impact. What’s In It For You Elective Benefits – Our programs are tailored to your country to best accommodate your lifestyle. Grow Your Career – Accelerate your path to success (and keep up with the future) with formal programs on leadership and professional development, and many more on‑demand courses. Elevate Your Personal Well‑Being – Boost your financial, physical, and mental well‑being through seminars, events, and our global Life Empowerment Assistance Program. Diversity, Equity & Inclusion – It's not just a phrase to us; valuing every voice is how we succeed. Join us in celebrating our global diversity through inclusive education, meaningful peer‑to‑peer conversations, and equitable growth and development opportunities. Make the Most of our Global Organization – Network with other new co‑workers within your first 30 days through our onboarding program. Connect Within your Community – Participate in internal, peer‑led inclusive communities and activities, including business resource groups, local volunteering events, and more environmental and social initiatives. #J-18808-Ljbffr
