Descripción de la oferta
We are looking for Norwegian-Speaking Customer Service Agents in Greece supporting customers across various international projects.Working Location: Greece. This role is only remote in Greece. Work remotely anywhere in Greece.Work Model: RemoteLanguage: Norwegian – C1/C2 levelEnglish: B2–C1, depending on the projectCompensation:€1,300 gross/month (paid over 14 months) + performance-based bonus of up to 20% of the salary/month, depending on the projectRelocation Package: 4 weeks hotel accommodation, airport pick-up, flight ticket, and real estate agency feeWorking Schedule: Monday–Friday, with occasional weekend shifts depending on the project Applicants must already have the legal right to work in Greece. Visa sponsorship is not available for this position.If you are a Norwegian-speaking professional looking for the opportunity to work remotely from Greece while enjoying the flexibility of remote work and the Mediterranean lifestyle, this could be the perfect opportunity for you. Imagine building your career in an international environment while enjoying Greece's beautiful surroundings, relaxed lifestyle, and year-round sunshine.Your ResponsibilitiesProvide customer support via phone, email, and chat.Assist with products, orders, payments, deliveries, warranties, and returns.Troubleshoot basic issues and provide effective solutions.Handle complaints and escalation complex cases when needed.Manage customer cases and maintain accurate CRM records.Provide timely updates and deliver professional, customer-focused support.RequirementsC1/C2 level of NorwegianB2–C1 level of English, depending on the projectStrong written and verbal communication skillsGood problem-solving and multitasking abilitiesCustomer-oriented and solution-focused approachAbility to work effectively in a fast-paced international environmentBasic familiarity with CRM systems and digital tools is an advantageWhat We OfferFully Paid and structured trainingComprehensive onboarding and nesting supportOpportunities for continuous learning and professional developmentCareer progression opportunities, including potential paths into mentoring, training, Quality Assurance, or more specialized support rolesRelocation support including 4 weeks hotel accommodation, flight ticket, airport pick up and real estate agency feeThe opportunity to work with internationally recognized brands and gain experience in customer service, technical support, sales support, and other areas
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