Descripción de la oferta
Role: Account Manager (Norwegian-speaking)Location: MalagaStart: ASAPIndustry: HospitalityContract: Full-time, hybridLanguages: Norwegian + EnglishOverviewWe are looking for a Norwegian-speaking Account Manager to join our Hospitality division in Malaga. The ideal candidate is client-focused, proactive, and able to build solid long-term relationships with partners and stakeholders in the hospitality sector. This role combines account management, client success, and business coordination.Key ResponsibilitiesManage a portfolio of hospitality clients, ensuring satisfaction and long-term partnerships.Act as the main point of contact for Norwegian-speaking accounts.Support clients with product knowledge, service updates, and operational needs.Analyze account performance, identify growth opportunities, and propose solutions.Coordinate with internal departments (operations, marketing, finance, customer support).Prepare reports, forecasts, and account development plans.Ensure service excellence and adherence to SLAs.Manage escalations and provide solutions promptly and professionally.RequirementsEssentialNative or fluent Norwegian + strong EnglishExperience in account management , customer success, or B2B environmentsExcellent communication and negotiation skillsStrong organizational ability and attention to detailAbility to work Monday–Friday, 09 : 00–18 : 00Customer-centric mindset and positive attitudePreferredExperience in the hospitality or travel industryCRM skills (Salesforce, HubSpot, or similar)Work ConditionsHybrid model (office + remote work)Schedule: Monday to Friday, 09 : 00–18 : 00BenefitsPrivate medical insurance€500 relocation bonus for candidates moving to MalagaInternational work environmentGrowth and career development opportunities
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