Descripción de la oferta
Mobile Solutions Support Engineer¿No sabe con seguridad qué habilidades necesitará para esta oportunidad? Simplemente lea la descripción completa a continuación para obtener una idea clara de los requisitos del candidato.Madrid, Spain | HybridGlobal Mobile & Telecom SolutionsKeep critical mobile solutions running. Solve complex problems. Build better platforms.Are you passionate abouttechnology, engineering and solving complex technical problems ?AtValid , we are looking for aMobile Solutions Support Engineerto join ourOperations & Support team within Mobile Solutions , based in Madrid.You will work in a hands-on engineering environment supporting ourTrusted Connectivity solutions , collaborating closely with Development, Product, Release and Global Support teams.This role combines:Linux & Systems | Telecommunications | Software | Networking | Databases | Cloud | Production OperationsImportantly,this is not simply a ticket-based support role . You will investigate complex issues, identify root causes, support deployments, develop operational tools and contribute to improving the reliability and efficiency of our platforms.What will you do?ProvideL2/L3 technical support and troubleshootingacross products and production services.Investigate incidents, analyze logs and performroot-cause analysis .Monitor production environments and identify performance, availability and reliability issues.Develop and maintain operational tools using technologies such asPython, Java, Perl and Shell scripting .Support software deployments acrossstaging and production environments .Troubleshoot connectivity and application issues usingTCP/IP and protocol-tracing tools .Work withLinux/Unix, SQL, databases, JBoss/WildFly, XML, SOAP and web services .Support environments involvingAWS, high availability, load balancing and clustering .Collaborate with global teams and customers during technical incidents and ensure appropriate communication and follow-up.Participate inon-call activities , provide on-site support and travel internationally when required.Take ownership of assigned products, platforms or technical components.What are we looking for?Degree inComputer Engineering, Telecommunications, Electronics, Computer Science or a related field .3+ years of experience with Linux/Unix , preferably Red Hat Enterprise Linux.Solid knowledge ofTCP/IP, networking and troubleshooting tools .Experience withSQL and database concepts .Experience withShell scripting .Experience withXML, SOAP, web services and application servers , preferably JBoss/WildFly.Understanding ofsoftware deployments and production environments .Advanced English , written and spoken.Strong analytical and problem-solving skills.Ability to work independently and collaboratively in afast-paced international environment .Willingness to participate in on-call activities and travel when required.Nice to haveExperience in one or more of the following will be valued:Telco / Mobile environments | SMPP | AWS | PostgreSQL | MongoDB | Java | Python | Networking | High Availability | Load Balancing | REST APIsYou don't need to know every technology listed above. We value technical curiosity, strong troubleshooting skills and the ability to learn and adapt quickly.Your technical skills matter. Your mindset matters even more.If you enjoy understanding how complex systems work, solving challenging technical problems and continuously learning,we'd like to meet you.Join Valid and help us keep the mobile solutions that connect the world running.What do we offer?Technological and innovative projects withinmulticultural and multidisciplinary teams .Hybrid working and flexible hours .Private medical and life insurance .If you believe this opportunity is a good fit for you, please apply throughLinkedInor send your application to.Join Valid and be part of our story!Valid creates an inclusive environment for all employees. xqysrnh We are committed to providing equal opportunities through responsible and inclusive people management, without discrimination based on sex, age, race, sexual orientation, religion, education, social status, culture, disability or other protected characteristics.
