We believe a better workplace creates a better customer experience. We work hard, but also love to learn and have fun. We have a young, dynamic and collaborative team in which you will have the opportunity to grow! Our team is truly international and multicultural: it includes people from 7 different countries speaking 7 languages in total. We’re based in Madrid and work for mid‑sized and enterprise companies from all over Europe and LATAM, in different industries such as Software and Technology, Higher Education, Financial Services, Manufacturing, etc.About the positionThe Marketing Operations Manager will lead a diverse team of 6–10 professionals, including both Campaign Managers and Country Managers, ranging from junior to senior levels. Each Country Manager is responsible for a specific region, overseeing campaign execution, ensuring consistency across countries, and monitoring performance metrics for each market. This role reports directly to the Director of Managed Services, serving as the primary escalation point for blockers, approvals, and regular status updates. Weekly reporting and strategic alignment with the Director are essential parts of the role.Responsibilities- Lead, mentor, and manage Campaign and Country Managers in their day‑to‑day activities, which include creating landing pages, executing email campaigns, hosting webinars, and engaging stakeholders.- Ensure flawless execution of campaigns and alignment with Kapturall’s internal processes and standards.- Ensure that all projects are delivered on‑time, within scope and budget.- Plan and implement project schedules and timelines.- Monitor and balance workloads across the team, adjusting assignments and collaborating with the Director when resources are misaligned.- Identify growth opportunities and proactively address challenges across different markets and stakeholder relationships.- Drive continuous improvement by applying best practices to enhance the team’s performance and results.- Collaborate with clients to assess issues, develop solutions, and present actionable insights and recommendations.- Translate strategic vision into hands‑on execution, including the development and implementation of marketing campaigns (emails, landing pages, forms, A/B testing, tracking, etc.).- Use data and analytics to guide decision‑making and optimize campaign effectiveness.- Conduct training sessions for both internal teams and clients.- Facilitate meetings, deliver well‑organized documentation and presentations, and communicate effectively, even in complex or sensitive situations.- Create, optimize, and document scalable workflows and processes to ensure efficiency, clarity, and consistency across teams and markets.Qualifications- 4+ years of experience in digital marketing, with a strong understanding of marketing technologies and industry best practices.- Proven knowledge and hands‑on experience in digital marketing strategies including inbound/outbound marketing, demand generation (email, webinars, etc.), and data analysis.- 2+ years of experience in Project Management.- Experience managing teams, with a track record of mentoring and developing talent.- Solid working knowledge of marketing automation platforms; Marketo is a plus.- Fluent in English, both written and spoken (interviews will be conducted in English).- Excellent communication and presentation skills, with the ability to tailor messages to diverse audiences.- Strong analytical skills and attention to detail.- A high level of quality awareness and process orientation.- Flexible, proactive mindset with the ability to adapt to change and prioritize tasks in a fast‑paced environment.Perks and Benefits- Work with the best! Be part of a multi‑cultural and ambitious team that is full of energy and enjoys learning and applying cutting‑edge technology.- Competitive salary based on responsibilities and experience + bonus based on performance.- Continuous training on areas ranging from digital marketing to soft skills.- Paid Marketo Engage Certification.- Regular after‑works and fun activities, such as escape rooms, wine testing, or simply hang out with your colleagues.- Paid language classes.- Paid birthday day off.- Hybrid work model with flexibility for in‑person collaboration or working from home.Remember, we are looking for you, help us find you!#J-18808-Ljbffr