Descripción de la oferta
## Manager, Field ServicesApplylocations: Croatia: Remote Spaintime type: Full timeposted on: Posted 30+ Days Agojob requisition id: R- **Job Description:**The **Manager, Field Services** manages commissioning, start up and maintenance activities associated with deployed electrolyzer systems. Specifically tasked with managing a team of field personnel, including Ohmium staff, contractors and/or customer maintenance team, and refining their workflows, the individual is responsible for the execution of all site work to support service contract requirements.**DUTIES AND RESPONSIBILITIES*** Maintain best in class safety culture for a team of remote field personnel* Manage a local and/or remote field team through clear goals and objectives* When required, perform hands-on field tasks to maintain electrolyzer availability* Implement Ohmium strategy to maximize electrolyzer performance through strategic and consistent maintenance activities* Collaborate with other stakeholders to improve performance, reliability and serviceability of electrolyzers* Suggest improvements in workflows to efficiently manage service level agreements* Refine electrolyzer commissioning and start up processes to ensure timely availability of hydrogen* Implement and refine training programs to establish and maintain field personnel proficiencies* Maintain warehouse and repair centers for centralized storage and refurbishment of spare parts* Anticipate spare parts and equipment needs to support maintenance requirements* Create and document field work best practices* Collaborate with other teams forprocess and hardware design improvements* Manage overall budget and forecast for maintenance operations for the assigned sited* Participate in defining new value-added services to best meet customer needs* Provide customers with safety, operation and maintenance training program* Prepare reports covering tasks, risks, opportunities, and milestones* Act as SPOC for any customer queries* Own local/customer safety requirements* Other duties as assigned**LOCATION, TRAVEL AND WORK ENVIRONMENT*** Based in Spain/Italy with regular travel and onsite presence (up to 75% first year and up to 50% second year)* When not in travel status, work from home**FORMAL EDUCATION, CERTIFICATIONS, OR EQUIVALENT*** Bachelor’s degree in science, technology, engineering *required* or a combination of education, training, and experience providing equivalent expertise**COMPETENCIES*** Strong, uncompromising safety mindset* Fosters diversity and inclusion by promoting a sense of belonging for all people* Communicates patiently and effectively* Ability to create positive energy and collaborative team environment* Capable of being hands on in a field environment* Ability to lead by example, multitask, and delegate* High level of candor, ability to speak up, and do the right thing* Excellent customer focus* Well organized and detail oriented* Entrepreneurial**WORK EXPERIENCE*** At least 10 years experience in a field service with operations and maintenance responsibility* At least 5 years of management or leadership experience, with increasing responsibilityManager, Field Services JD#J-18808-Ljbffr
