PSA BDP Algete, Community of Madrid, Spain
Job Description
Coordination and execution of customer orders in accordance with their requirements and/or procedures based on PSA BDP Ethics.

Contact with the dedicated customer for instructions / reminder
Processing of agent and early warning messages (network contact)
Communicate information to customers and partners in parallel
Handling of anomalies / disputes
Proposal for corrective and preventive measures
Contact with the warehouse and other subcontractors
Duty to inform and advise the customer on the formalities of international movement of goods
Duty to communicate the information of the files in charge to his hierarchical manager
Monitoring the quality of service center services.
Create SOP’s when require to support the offshoring process.
Trouble shooting to proactively find suitable solutions in time and manner to the customer.

Job Requirements

2-3 years of experience of logistics and forwarding operations/regulations and documentation or Degree in Logistics
Preferable a professional degree by a licensed educational institution specialized in logistics and forwarding.
Computer literacy with Microsoft Software applications and/or other market leading software applications.
Good communication skills in English (B2 level minimum)

Seniority level

Entry level

Employment type

Full-time

Job function

Other

Industries

Transportation, Logistics, Supply Chain and Storage

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