Descripción de la oferta
ppbLocation /b - You will need to relocate to the customer's office in Europe /ppbRate /b - Open to negotiation /ppWe’re looking for a Lead Design Researcher who can do more than uncover user insights and help our client build and embed user research capability within their own organisation. /ppYou’ll work directly with client teams across financial services, technology, and eCommerce environments, helping them mature their approach to human‑centred design. This includes designing and running research projects, coaching internal teams, creating frameworks and playbooks, and shaping research‑driven decision‑making at both product and strategy levels. /ppThis role blends hands‑on research delivery with strategic enablement — enabling clients to run robust, scalable, and ethical research long after your engagement ends. /ph3Key Responsibilities Qualifications /h3ulliAssess a client’s current research maturity, tools, processes, and governance to identify growth opportunities. /liliPlan and conduct research (qualitative and quantitative) to model best practices while co‑creating with internal teams. /liliMentor designers, PMs, and stakeholders in research methods, synthesis techniques, and evidence‑based decision‑making. /liliDevelop reusable frameworks, templates, and guidance materials to institutionalise research capability. /liliEnsure insights flow into product roadmaps, service design, and strategic planning cycles. /liliSupport the setup of repositories, data compliance standards, and tools such as Dovetail, Maze, or Miro. /liliHelp senior leaders and delivery teams appreciate the strategic value of user insight in digital transformation. /lili5+ years of experience in UX or design research. /liliProven track record in building or scaling design research capability inside organisations. /liliExpertise in qualitative research (e.g. interviews, contextual inquiry, diary studies) with strong synthesis and storytelling skills. /liliStrong communication and facilitation skills — able to run workshops, coach teams, and present confidently to senior stakeholders. /liliExperience working in agile or product‑led environments, bridging design, technology, and strategy. /li /ulh3Seniority level /h3pMid‑Senior level /ph3Employment type /h3pContract /ph3Job function /h3pDesign and Research /ph3Industries /h3pTechnology, Information and Media /p /p #J-18808-Ljbffr