Descripción de la oferta
Overview
Skydance offers a dynamic, inclusive, and ever-evolving culture where innovative ideas are welcomed, and growth fostered. The partnership between unique creativity and technological advancements are demonstrated within each pillar of the company. At the heart of it all is a commitment to boldly entertaining and relevant storytelling.
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While all Animation studios look to hire people who are creative and hard-working, Skydance Animation is specifically looking for pioneers who seek to push the limits of what the world’s most collaborative art form can achieve, and to give those pioneers the space and the resources to build a new studio that’s doing something different.
Role
As a Junior Systems Support Technician you will be responsible for maintaining and managing tickets/incidences and customer’s requests.
Responsibilities
Knowledge of Office365, Adobe and Autodesk products
Perform the installation, support and maintenance of the servers, computer systems and wireless and local area networks
Perform the installation, configuration, layout and maintenance of hardware and software equipment’s
Solve, manage and document customer’s queries, tickets and requests and develop other departmental administrative tasks
Solve most tickets in the first contact and otherwise elevate it with criteria
Automate processes as much as possible, for example by helping with perform scripts in different languages (Power Shell, Python,…) to improve and maintain the environment
Test internal developments and improvements
Monitor and update the inventory of hardware and software
Ensure that you meet the quality standards required for the support service
Collaborate with other team members, when it’s necessary
Follows supervisor’s and lead’s guidance
Requirements
At least 2 year of professional experience in IT departments
Experience with logging tools and ticketing management
Experience in design, installation, diagnosis and maintenance of local area networks, wireless networks, network electronics and IT security
Artistic and or Technical qualifications
Knowledge and experience in the integration of new applications and new hardware in user’s equipments and inventory maintenance
Knowledge and experience in different OS: Linux & Windows
Medium-High English level required
#Animation #LI-Hybrid
Skydance is a diversified media company founded by David Ellison in 2010 to create high quality, event-level entertainment for global audiences. The Company brings to life stories of immersive worlds across its feature film, television, interactive, and animation divisions.
Recruitment Fraud Alert: It has come to our attention that there may be fraudulent activity by individuals impersonating our Talent Acquisition team. Skydance will only contact you from an official email address. If you suspect that you are being contacted by an unauthorized person or believe that the correspondence you have received is suspicious, please do not click on any links or attachments in such emails and submit any questions or concerns to our information security team.
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