Descripción de la oferta
We are currently looking for a Network Engineer (L1 / L2) professional to join our team in an on-site support role. Work Mode : On-Site Employment Type : B2B/ Freelance Contract Location : Majadahonda, Spain Job Responsibilities: - Provide Level 1/Level 2 support for network infrastructure and connectivity issues - Monitor and maintain LAN/WAN network performance - Configure and troubleshoot routers, switches, and firewalls - Diagnose network issues related to IP, DNS, DHCP, and VPN - Assist in network installations, upgrades, and patching activities - Ensure network security and follow best practices - Support end-users with connectivity and access-related issues - Maintain network documentation and update configurations - Log, track, and resolve incidents through the ticketing system - Escalate complex network issues to senior engineers/vendors - Ensure timely resolution as per SLA requirements ️ Required Skills & Experience: - 1–3 years of experience in Network Support / Network Engineering - Strong knowledge of networking concepts (TCP/IP, DNS, DHCP, VLANs)- Hands-on experience with routers, switches, and firewalls (Cisco, Juniper, etc.)- Basic knowledge of network security principles - Experience with VPN and remote access technologies - Familiarity with monitoring tools and ticketing systems - Relevant certifications (CCNA or equivalent) are a plus - Strong troubleshooting and analytical skills - Good communication and customer-handling skills - Ability to work independently in an on-site environment
