Descripción de la oferta
Our client is a leading global fragrance house with a growing international presence. Based at our HQ in Murcia, Spain, we operate across markets worldwide and pride ourselves on a dynamic, multicultural working environment.Para una comprensión completa de esta oportunidad y de lo que se requerirá para ser un candidato exitoso, siga leyendo.The RoleWe are looking for a Customer Service and Import-Export Specialist to join our Customer Service team. Your primary focus will be managing and coordinating commercial administration tasks to support our sales team, with a specific emphasis on customers in the Middle East market.This is a permanent, full-time, fully onsite position based at our Murcia HQ.Key ResponsibilitiesTracking orders and communicating incidents to meet deadlines agreed with customersResolving complaints and requests related to customer orders and their deliveryProviding administrative support to the sales team, including assistance during customer visitsReceiving visit reports and managing actions agreed with customersCreating and monitoring project sheets and briefing sheetsReceiving and managing customer orders through to manufacturing handoffPreparing and maintaining customer files, including documentation relating to legal complianceWhat We Are Looking ForFluent Spanish speaker, native or near-native levelFluent Arabic speaker, essential for this role due to the Middle East customer focusProfessional level English strongly preferredBackground in customer service, import/export, logistics, or commercial administrationWillingness to work fully onsite in Murcia, xqysrnh 5 days per weekWhat We OfferPermanent full-time employment contractMonday to Thursday 8am to 5pm with a one-hour lunch break, Friday 8am to 2:30pm with a 15-minute breakFlexible working hours with a one-hour window for daily arrival and departureAnnual bonus, group benefits, and a risk-free savings planA real opportunity for professional growth in an international, constantly evolving environmentAn excellent, young and multicultural working environment
