Descripción de la oferta
Role : IAM Service Manager Skills : IAM controls, ITIL concepts andGDPR, PCI DSS, NIST Cybersecurity Framework, and ISO/IEC 27001. Location : Madrid Spain (Remote) Type : Permanent Language Requirement : Spanish C1/C2 and English C1/C2) Salary : as per market We are at Coforge hiring for IAM Service Manager with IAM controls, ITIL concepts and GDPR, PCI DSS, NIST Cybersecurity Framework, and ISO/IEC 27001 Job Responsibilities Oversight of the operation of IAM controls executed tactically in IAM space. Lead submission of evidence and discussion holding from technical expertise with external/internal audit. Ensuring quality checks and submissions are completed for all tactical controls as required. Accountable for maintaining strategic alignment though effective communication, stakeholder engagement, and coordination with the global teams. Developing and enforcing control policies and procedures to govern user access to systems, applications and data ensuring that access privileges are aligned with job roles, responsibilities, and business requirements. Support the Cyber Security Delivery function of San UK. You will be responsible for improving customer service experience in relation to Cyber Security vendor services provided by our external third parties (such as Client Digital Services). Resolving escalated issues through coordination with other departments and key stakeholders. Effectively represent the UK's interests within the global operating model, ensuring any deviations or peculiarities in periodic reporting is duly understood and accepted. Mandatory Skills Service level assessment and management. Previous experience with third party engagement. Familiar with ITIL concepts and methodology. Strong understanding of IT and Cyber BAU operations and change management. Experience working in a regulated environment. Experience managing a team. Strong risk management and risk assessment skills. Data analysis and reporting skills relating to vendor performance metrics and cost savings exercises. In-depth knowledge of data privacy laws and industry standards such as GDPR, PCI DSS, NIST Cybersecurity Framework, and ISO/IEC 27001. Contract management. The ability to negotiate and manage contracts and Service Level Agreements (SLAs) that include specific cybersecurity clauses, breach notification timelines, and audit rights etc. Strong communication and teamwork skills with confidence to be an effective team leader Strong time management, adaptability, and organisational skills. Problem-solving, critical thinking, and creativity skills are essential when managing a rapidly and constantly changing environment.
