Who We Are:At CEA CAPA, we believe that studying and interning abroad is a transformative experience that goes beyond academics. By immersing oneself in a new culture and community, students gain valuable skills and perspectives that can shape their future. That's why we're committed to providing unparalleled academic, professional, and cultural experiences abroad, with a focus on student support every step of the way.A sense of belonging is fundamental to the mission, structure, and operations of CEA CAPA. We strive to provide a work environment that celebrates difference and is free of implicit and explicit bias. We seek to hire employees representing diversity in all forms and work to support all employees to achieve at the highest level. Employment is based on a person’s professional qualifications and competence.Your Role:CEA CAPA Education Abroad is seeking a Housing Advisor who will play a key role in ensuring the quality and efficiency of student housing services. This position involves assisting with housing arrangements, addressing maintenance concerns, managing non-escalated disciplinary issues, and providing support to students as they adapt to new cultures. You will also participate in guiding students during Academic Integrated Activities and Excursions, contributing to a positive and enriching experience abroad.What You’ll Do:Ensure the delivery of high-quality student housing services.Provide day-to-day support to students, addressing their needs and concerns.Oversee and manage all apartment maintenance issues, coordinating with vendors to ensure timely and effective resolution.Track and report damages, incidents, and maintenance requests.Handle non-escalated student disciplinary matters and complaints.Conduct regular apartment inspections and follow-ups.Guide students during excursions, activities, and cultural events as needed.Assist with all aspects of student arrivals, including airport pickups, housing transfers, and guided tours.Support the Student Services department in developing new projects and initiatives.Lead Academic Integrated Activities and weekend excursions as assigned.Participate in on-call services after office hours (Monday through Thursday) as needed.What Makes a Great Candidate:University degree required.Must be legally authorized to work in SpainProficient in digital technology with strong technical skillsExperienced in data management and report preparationFluency in spoken English & SpanishCreative problem solver with the ability to think critically and innovateSelf-motivated, able to work independently while effectively managing multiple prioritiesProven team player with the ability to thrive in a collaborative, close-knit environmentDemonstrated intercultural sensitivity and global awarenessExperience navigating the challenges of living, working, or studying abroad2+ years of experience working with housing providers and supporting individuals with housing needs is highly valuedExperience in youth or student-facing roles, ideally in a university housing setting, is highly valuedWe believe great talent comes in many forms and that there is no one size fits all in hiring. If you feel you may be a great fit for this role but do not check all of the boxes, we encourage you to apply and show us why you're the right candidate for this position.Note: This role profile is intended to provide an overview of the key responsibilities and qualifications for the position. It is not exhaustive, and the role holder may be required to undertake additional tasks and duties, as necessary and in line with evolving business needs. Any proposed permanent modifications to this role profile will be made in consultation with role incumbents, and relevant stakeholders in accordance with applicable policies and legislative requirements.Our commitment to creating a sense of belonging means we welcome individuals of all abilities, ages, citizenships, educations, ethnicities, family statuses, gender identities, genders, genetic information, languages, marital status, military experiences, political views, pregnancy, races, religions, sexes, sexual orientations, socioeconomic statuses, and work experiences and therefore we encourage applicants from diverse lived experiences to apply.