Descripción de la oferta
HBX Group is the world’s leading technology partner, connecting and empowering the world of travel. We’re game-changers, disruptors, the people who bring together local and global brands in accommodation, transport, activities and payments through our network of 300,000 hotels worldwide, 60,000 hard to reach high value clients such as tour operators, travel agents and loyalty schemes across 140 source markets. We are tech-driven, with a customer-first philosophy, and commercial teams whose knowledge and relationships on the ground are second to none. And of course we have an amazing team! Our people, Team HBX Group, are the beating heart of the company who we encourage to ‘move fast, dream big and make the difference’ every day. In fact, we believe that it is tech + data + people that truly sets us apart in the market, alongside our ‘global approach, local touch’ mentality. We’re headquartered in Palma, Mallorca and employ around 3,500 people worldwide.
JOB DESCRIPTION
About Us
HBX Group is the world’s leading technological partner, connecting and empowering the world of travel. We bring together global and local brands across accommodation, transport, activities and payments, supported by a network of over 300,000 hotels and 60,000 travel partners worldwide. We are tech‑driven, customer‑focused, and powered by exceptional people. At HBX Group, we believe tech + data + people is what truly sets us apart.
Job Summary
We are seeking an experienced and results‑driven Head of Sourcing to lead the full Transfers Sourcing team (approx. 12 people). This role will take full ownership of operational performance, commercial delivery, and supplier governance, allowing the Director of Global Sourcing to step back from day‑to‑day management.
The ideal candidate will bring strong leadership experience at Head‑of‑level, with a proven track record of driving performance, managing complex supplier relationships, and navigating demanding stakeholder environments across HBX Group. This is not a step‑up role — we require someone who can immediately step in, lead confidently, and deliver.
Transfers experience is ideal, but strong travel sector sourcing backgrounds will also be considered. The role involves hands‑on leadership, supplier engagement, willingness to pick up the phone, and active “on‑the‑pitch” involvement when required. You will also directly manage two Sourcing Executive Administrators and ensure strong audit and governance discipline across the team.
Responsibilities
Lead and manage the full Transfers Sourcing team (approx. 12 people), overseeing performance, delivery and professional development.
Ensure strong audit, governance, and compliance standards across the sourcing function, including direct management of two Sourcing Executive Administrators.
Drive commercial results by negotiating competitive rates, terms, and service delivery with transport suppliers.
Oversee supplier relationships, ensuring quality, operational excellence, and adherence to SLAs.
Collaborate closely with Pricing, Sales, Supplier Performance, Finance, and other HBX Group stakeholders.
Maintain strong communication with suppliers, proactively resolving issues and escalating underperformance when necessary.
Support hotel payment processes and liaise with Supplier Performance teams to ensure strong cross‑departmental alignment.
Act as a hands‑on leader — comfortable making calls, joining operational discussions, and representing the department confidently.
Identify growth opportunities within sourcing and champion new initiatives aligned with business strategy.
Skillset and Experience Required
Proven leadership experience at Head‑of‑level, with strong results‑driven delivery in sourcing or travel procurement.
Experience managing transport or travel suppliers; Transfers experience highly desirable.
Strong governance, audit, and compliance mindset within a sourcing function.
Ability to manage and motivate a geographically dispersed and multicultural team.
Excellent negotiation, communication, and stakeholder‑management skills across all levels of HBX Group.
Hands‑on, proactive, and comfortable working in a fast‑paced, high‑pressure environment.
Strong commercial acumen, with the ability to balance cost, service, and operational impact.
Highly organized, analytical, and confident handling complex supplier portfolios.
Willingness to travel and to engage directly with suppliers when required.
At HBX Group, we believe that diversity drives innovation and makes travel a force for good.We're committed to creating an inclusive workplace where everyone feels valued and respected.Join us and be part of a team where equal opportunities truly make a difference.
You will have the opportunity to work for a company that is going through significant change in becoming the world´s leading travel services provider. We are looking for people that are ready to ride the wave in this exciting journey.
As well as an attractive benefits package you will be able to work:
Within an innovative, engaging and multicultural environment.
Have the opportunity to build strong and lasting business relationships and friendships from around the world.
Have the opportunity in developing your career locally or within one of our beautiful working locations across the globe.
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