Descripción de la oferta
Description: German-Speaking IT Support Specialist | Málaga, Spain
- Possibility to work 2 days/week from home
- Salary 1.700 Gross monthly!
- Fluent in German
- ???? Locally based in Málaga
- ???????? Valid NIE and work permit, or an EU passport
Do you want to work in the fashion tech industry and provide top-tier IT support to international retail stores? Our client is looking for German-speaking professionals to join their IT Support team in vibrant Málaga!
Become part of a dynamic and service-oriented IT hub supporting over 2,000 fashion stores across Europe. You’ll be welcomed with a thorough onboarding, buddy program, and ongoing development in a positive and multicultural work environment.
What will you do?
- Provide remote IT support to retail stores across Europe
- Troubleshoot hardware, software, applications and incidents
- Support retail store systems and POS environments
- Handle service requests and incidents following ITIL guidelines
- Document solutions and ensure accurate ticket handling
- Guide users towards self-service solutions
- Act as an advocate for users and their technical needs
- Contribute ideas to continuously improve the global IT Service Desk
Requirements: What are we looking for?
- Fluent German and English
- An interest in IT and technology
- Basic hardware and software troubleshooting skills
- Understanding of basic networking concepts
- Strong communication and interpersonal skills
- Analytical and solution-oriented mindset
- Proactive approach to problem-solving
- Comfortable with flexible working hours, including occasional weekends
- Previous experience with POS systems is a plus, but not essential
Offer: What’s on offer?
- ???? Málaga-based position with 2 days/week from home
- ???? Private health insurance after 6 months
- ???? 25 vacation days + 10 national holidays
- ???? €120 voucher to spend on the group’s brands
- ????️ Seasonal employee discounts of 50%+
- ????️ Office canteen with 70% employer subsidy
- ???? Social events and team-building activities
- ???? Structured onboarding, buddy programme and ongoing development
- ???? International and multicultural working environment
