Descripción de la oferta
Luxury All Suite Hotel — World Luxury Hotel Awards (2018) Best Spa Resort — World Luxury Spa Awards (2020 y 2021) Best Resort for Guest Comfort and Relaxation — Global Luxury Hotel & Spa Awards (2021) Best Luxury Resort in Balearic Islands — LUXlife Magazine Seal of Excellence — Seven Stars Luxury Hospitality and Lifestyle Awards World Luxury Awards: Best Luxury Lifestyle Resort in Spain (2025) At 7Pines Resort Ibiza, we believe that true hospitality goes beyond service: it is a way of being. 7Pines Resort Ibiza is an award-winning luxury sanctuary, located between Cala Conta and Cala Codolar, with breathtaking views of Es Vedrà and the Mediterranean Sea. The resort has 185 elegant suites and two exclusive Grand Villas, three outdoor swimming pools, and a carefully curated gastronomic offering spread across four unique restaurants and bars. All designed to offer our guests an experience of absolute relaxation and authentic Ibizan style. Our philosophy is based on a genuine commitment to hospitality and a passion for creating memorable experiences. We are guided by the belief that luxury lies in the small details, in the attention we pay, and in our constant desire to exceed expectations. With empathy, dedication, and elegance, we treat each stay as if it were unique, offering moments that linger beyond time... or, as we like to say: “Infinity at Your Service.” As part of Destination by Hyatt, we share a legacy of excellence and authentic service. Thanks to the dedication of our team, we have been recognized with prestigious international awards, including: Luxury All Suite Hotel — World Luxury Hotel Awards (2018) Best Spa Resort — World Luxury Spa Awards (2020 y 2021) Best Resort for Guest Comfort and Relaxation — Global Luxury Hotel & Spa Awards (2021) Best Luxury Resort in Balearic Islands — LUXlife Magazine Seal of Excellence — Seven Stars Luxury Hospitality and Lifestyle Awards World Luxury Awards: Best Luxury Lifestyle Resort in Spain (2025) At 7Pines Resort Ibiza, every member of our team shares the same vocation: to offer service based on respect, empathy, and a passion for excellence. We seek local and international talent who want to be part of a culture where hospitality is lived with pride and commitment, and where every day is an opportunity to create unforgettable memories. If you share that same passion for service and desire to make a difference, we invite you to join us and discover a place where luxury is measured in smiles and moments that last forever. What we are looking for The job of Front Office Night Agent is successfully executed when: All nightly audit-related duties are conducting while operating the hotel front desk systems for PBX, reservations, and check-in/check-out in accordance with hotel standards for quality, cleanliness, guest satisfaction, and safety and security. Front desk related departments are well running during the night and with responsibility. Ensures that energy and material saving policy is followed and waste generated is recycled. Maintains good communication with all colleagues in own team and other departments on matters that may affect in any way the operation of the hotel and the well-being of guests. Usual job responsibilities include ensure guests security and comfort at all times. Day end closing is done properly. Process guest registrations, including the computation and collection of payment. Perform nightly balancing of all services to ensure proper posting to property management system. Provide guest assistance whilst ensuring compliance with all front office policies, procedures, standards, and satisfaction of guests’ needs. Know all emergency procedures, hotel promotions, product knowledge, VIP arrivals, upcoming events, and briefs direct subordinates accordingly so that all Front Office team members can answer guest requests and questions. What you will find Day-to-day operational advantages such as transport to the hotel, accommodation support, meals on shift, washing of uniforms... Excellent working environment with a great, committed, and cohesive team to be part of and an. Career and growth opportunities internally and internationally. Job stability with opportunities for career and growth internally and internationally. Innovative tools to help you and your team perform their work. Requirements The person we are looking for, must have the following qualities: Opera PMS knowledge. Openminded, EU Citizenship and studies suitable for the position. Focused on service and highly oriented to customer and results. Speak Spanish and English. Any other language is considered a plus. Knowledge and experience in 5 star/luxury hotels. Ability to work in a team and autonomously. #J-18808-Ljbffr
