Descripción de la oferta
ph3About the Role /h3pOrganization- Grand Hyatt Barcelona /ph3Summary /h3pAt Grand Hyatt Barcelona, one of the city’s newest luxury landmarks, we are looking for a detail‑oriented, reliable, and service‑driven Food Beverage Supervisor to join our Bar Sofia team on a full‑time basis. /ppIf you are passionate about hospitality, enjoy leading teams, and thrive in a fast‑paced luxury environment where guest experience is everything, this is an excellent opportunity to be part of an international brand where care, quality, and attention to detail make all the difference. /ph3What You Will Do /h3pAs Food Beverage Supervisor – Bar Sofia, you will support the Bar Manager in the daily operation of the outlet, ensuring exceptional service standards, team engagement, and memorable guest experiences. /pulliLead by example, demonstrating a positive, professional, and service‑oriented attitude at all times /liliOrganize and conduct pre‑shift briefings and departmental meetings, clearly communicating operational updates and service expectations /liliSupervise daily bar operations, ensuring consistent service quality and brand standards /liliMonitor product quality, presentation, and guest satisfaction, taking immediate action when needed /liliDrive team engagement, motivation, and performance through coaching and feedback /liliAssist with staff scheduling, training, onboarding, and development /liliCoordinate and support special events, promotions, and high‑profile functions within the bar and hotel /liliHandle guest feedback and service recovery professionally and efficiently /liliEnsure compliance with health, safety, hygiene, and HACCP standards /liliCollaborate closely with other hotel departments to deliver a seamless guest experience /li /ulh3Qualifications /h3h3What We Are Looking For /h3ulliMinimum 1 year of experience in customer service, preferably within Food Beverage or hospitality /liliPrevious supervisory experience is an advantage /liliExcellent personal presentation with a proactive and guest‑focused service attitude /liliStrong verbal and written communication skills /liliAbility to work efficiently and professionally during peak and high‑pressure operations /liliStrong organizational, analytical, and leadership skills /liliConversational, written, and reading English and Spanish skills /liliFlexibility to work shifts, weekends, and holidays as required in hotel operations /li /ulh3What You’ll Love About Us /h3ulliSpecial Hyatt hotel rates for you, your family, and friends from day one /liliDiscounts at the hotel’s restaurants and bars /liliEmployee restaurant with nutritious and varied daily menus /liliFree access to a wellbeing and mental health support platform /liliOngoing training, development pathways, and career growth opportunities across Hyatt hotels worldwide /li /ulh3Be Part of Something GRAND /h3pAt Hyatt, we care for people so they can be their best. Our values — bEmpathy, Integrity, Respect, Inclusion, Experimentation, and Wellbeing /b — guide everything we do and bring our purpose to life. When you join Hyatt, you become part of a global family that celebrates diversity and empowers you to be your authentic self. /ppWith more than 1,150 hotels in over 70 countries, Hyatt is recognized globally as a Great Place to Work. Our team is a mosaic of cultures, identities, and backgrounds — and your unique contribution will be valued. /ppJoin the Grand Hyatt Barcelona team and become YOUR best version. /p /p #J-18808-Ljbffr
