Descripción de la oferta
pWe are looking for an bEnamel Technical Services Specialist /b to join our bPerformance Coatings Sales Directorate /b in bAkcoat Spain /b. /ppbr/ppbThe ideal candidate should have… /b /pulliBachelor’s degree in bChemistry, Chemical Engineering, Metallurgy and Materials Engineering /b, or a related field /liliMinimum b5 years of industry experience /b, including technical and/or sales roles /liliStrong technical and commercial background /liliExcellent command of bEnglish and Spanish /b /liliStrong competencies in: Customer focus, Planning organization, Solution and result orientation, Effective communication, Troubleshooting request management, Product and service knowledge, Operational excellence /liliStrong analytical thinking, systematic working approach, and project follow-up skills /liliHigh level of motivation and ownership /liliProficiency in bMS Office applications /b /liliValid bB class driving license /b and active driving experience /liliWillingness to travel /li /ulpbr/ppbThis position will be carrying out… /b /pulliProviding technical information / technical specification support regarding the product and production conditions. /liliProviding technical support for product samples and trials. /liliParticipating in workshops and studies to understand the needs on site by making customer visits. Establishing strong relationships with customer technical teams. /liliTo conduct feasibility studies of samples requested by the customer in line with their demands. To manage the sample preparation process that will produce products in accordance with the customer's technical specifications. /liliConducting quality tests included in the customer technical specifications and reporting the results to relevant stakeholders, planning remedial activities. /liliTo manage product complaints effectively, ensure coordination between relevant units and decide on the best way to resolve the problem. /liliInitiating and/or contributing to teamwork to identify and resolve root causes of recurring product quality complaints and quality problems. /liliTo follow up the delivery of Customer Orders at the promised level and quality, to contribute to teamwork to identify and solve the root causes of deviations. /liliTo provide analysis of his/her the region and feedback for the market, product portfolio. /li /ul
