Descripción de la oferta
Looking for a way to live abroad without putting your career on pause?
Sun 300+ days a year
English-speaking work environment
A fast-growing iGaming industry
A social life filled with internationals who made the same move you’re considering right now
Why Malta?
Malta has become one of Europe’s biggest iGaming hubs, attracting professionals from across the Netherlands, Belgium, Scandinavia and beyond.
Living in Malta means:
Walking distance to the sea
A vibrant nightlife and international community
Career growth in one of the strongest online gaming markets in Europe
English as one of the official languages
Real responsibility from day one
The Role – Dutch‑Speaking Customer Support
You will become a product expert in sportsbook and online casino, handling customer cases across phone, chat and email. You’ll take ownership, meaning you don’t just pass issues along. You solve them.
Your work will include:
Resolving customer queries via phone, live chat and email
Managing withdrawals and payment‑related questions
Processing KYC documentation and enhanced due diligence
Running security checks on accounts and transactions
Collaborating with payments, fraud and compliance teams
Analysing customer trends and improving internal processes
Contributing to KPIs and service level targets
You’ll gain real exposure to the operational backbone of an international iGaming company.
Requirements
Fluent in Dutch (written and spoken)
Comfortable working in both Dutch & English
Structured and analytical
Adaptable to shift work
Previous customer service experience is a requirement
Used to multitasking in a fast‑paced environment
Benefits
Career Growth in iGaming
Malta’s iGaming industry is known for internal mobility.
Fraud & Risk
Compliance
Escalations
Commercial
Product
Country Management
What You’ll Get
Relocation package
Hybrid work model
Up to 40 days per year fully remote
International private health insurance
Bonus scheme
Wellbeing allowance
Office breakfasts & lunches
Social and team events throughout the year
The Bottom Line
Live in a Mediterranean expat hub
Work in the fast‑growing iGaming industry
Gain operational experience in sportsbook and online casino
Build an international career from day one
Malta isn’t just a sunny escape. For many, it’s where their international career begins.
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