OverviewRole: Customer Service Representative. You will be responsible for delivering high-quality customer support, handling inquiries efficiently, and ensuring a positive customer experience in Dutch. No previous experience is required.ResponsibilitiesHandle customer inquiries via phone, email, or chat in DutchProvide accurate information and resolve issues in a timely mannerEnsure high levels of customer satisfactionDocument customer interactions according to internal proceduresCollaborate with internal teams when neededRequirementsDutch C2 level (mandatory)Good level of EnglishStrong communication and problem-solving skillsCustomer-oriented mindsetAvailability to work in rotational shiftsLocation & Work ModelLocation: Lisbon, PortugalWork Model: On-siteStart Date: 8 January 2026Working HoursMonday to Friday: 08:00 AM – 08:00 PM (Rotational shifts)Saturday & Sunday: 08:00 AM – 05:00 PMDays Off: 2 rotational daysContract & CompensationContract Type: Fixed-term contract (CDD) – 6 monthsBase Salary: 1,100 € per year (paid over 14 months)Performance Bonus: 135 € per year (14 months)Complexity Bonus: 120 € per year (11 months)RelocationRelocation support is available. Full details will be shared in the next step of the process.#J-18808-Ljbffr