Descripción de la oferta
ph3Job Description /h3pAn opportunity for a Digital Customer Manager has arisen within Airbus Defence and Space, Getafe (Madrid). /ph3Mission /h3pThe department is in charge of framing and delivering digital tools and processes for aeronautical operations of our customer's fleet. /ppThe team spreads across several countries, including customer's locations and Getafe, and embraces several nationalities and profiles, such as engineers with a background in airworthiness, MRO, digital solutions, etc. /ppThe jobholder will reinforce the team constellation by focusing on new solutions and new customers, understanding the current operation and its potential improvements, targeting transport programs such as A400M and MRTT. /ph3Responsibilities /h3ulliUnderstand and manage the particular needs of the digital flow of the A/C configuration and maintenance data between different systems, including customer's, to ensure the fidelity of the digital and physical A/C, as well as enable smooth and secure data sharing. /liliSupport and develop customer and industry needs by understanding the information processes and IS/IT systems involved in the A400M/MRTT/Eurodrone/Eurofighter maintenance to lead different related projects in the frame of system evolution and in service support. Typical systems, so named ground support devices, would be: MDS, MOSS, Smartforce products, PMT, IETPX. /liliContribute to the integration of the mentioned IS/IT systems with the growing new tools under Smart Force portfolio. /liliProvide inputs to develop new services based in the digital tools evolution and customer's needs evolution. /liliEngage the projects with support continued airworthiness (Part 145 and Part M compliance) and information security requisites where applicable. /liliThe job deliverables and integration targets will be focused not only on leading the different involved technical teams but also the planning and monitoring of the project schedule, costs, risks identification and stakeholders engagement including customers, program office and other systems engineering and support offices. /liliThe jobholder should search for a good understanding of the customer operation and pain points, with special focus on the aircraft operation and associated information flows, regulatory compliance, including security and commercial agreements, impacts on fleet availability, effectiveness and efficiency. /liliThe jobholder will be key in the transition and evolution of the operational environment of the customer, trying to maximize the involvement of Airbus and its products in the strategic choices of the customer. /li /ulh3Skills /h3ulliEducation: Aeronautical or industrial engineering degree or a related discipline. /liliExperience: Ideally 4 years or more in aeronautical operations or maintenance, with a focus on digital applications and data flows. /liliSoft skills: High adaptability to work on new topics, new business and in a networking mode. /liliLanguages: Professional competence in English, while other languages such as French or Spanish would be appreciated. /liliTechnical knowledge: airworthiness, maintenance software, customer relations, information management. /liliValuable / nice to have: experience in an airline/aircraft manufacturer/MRO would be a plus, as well as a link with applications and data flows. A master's degree in business strategy, AI-analytics, aerospace or other similar fields would be positively valued. /li /ulh3Benefits /h3ulliVacation days plus additional days-off along the year. /liliAttractive salary. /liliHybrid model of working when possible, promoting the work–life balance. /liliCollective transport service in some sites. /liliHealth insurance, employee stock options, retirement plan, or study grants. /liliOn-site facilities (among others): free canteen, kindergarten, medical office. /liliPossibility to collaborate in different social and corporate social responsibility initiatives. /liliExcellent upskilling opportunities and great development prospects in a multicultural environment. /liliSpecial rates in products benefits. /li /ulh3Company /h3pAirbus Defence and Space SAU /ph3Employment Type /h3pPermanent /ph3Experience Level /h3pProfessional /ph3Job Family /h3pCustomer Eng. Technical Support Services /ph3Legal Notice /h3pBy submitting your CV or application you are consenting to Airbus using and storing information about you for monitoring purposes relating to your application or future employment. This information will only be used by Airbus. /ppAirbus is committed to achieving workforce diversity and creating an inclusive working environment. We welcome all applications irrespective of social and cultural background, age, gender, disability, sexual orientation or religious belief. /ppAirbus is, and always has been, committed to equal opportunities for all. As such, we will never ask for any type of monetary exchange in the frame of a recruitment process. Any impersonation of Airbus to do so should be reported to /p /p #J-18808-Ljbffr
