Descripción de la oferta
DATA4'S MISSION
DATA4 creates Smart & Scalable digital facilities for our customers. Our network of highly connected, resilient and sustainable data center campuses underpins our customers’ digital growth in Europe.
DATA4 Group finances, designs, constructs and operates its own data centers. Delivered through our data center campus model, we provide our customers with secure, scalable and high-performance data hosting solutions.
DATA4 VALUES
At DATA4 we are driven by our values. These are the core of everything we do – from the proactivity we show in delivering great outcomes for our clients, to the responsibility we show as a key contributor to the digital economy. Our three values are:
To be entrepreneurial – we are teams of doers who make things happen - with autonomy, energy and a sense of responsibility
To always take responsibility – for our impact on the people we work with, the society we are part of, and the environment in which we operate
To constantly be adaptable – our business is designed to adapt, answering not only today’s challenges, but also anticipating what’s coming next.
About The Role
Facility Manager is responsible for monitoring critical physical infrastructure management activities in our datacenters in Spain, in collaboration with our suppliers/vendors/partners, and under supervision of the Facility Manager Lead
Their perimeter covers all technical areas in the datacenters, with focus on: Electricity, Cooling, Mechanical, Low Current, Security Systems (access control, CCTV...) and H&S management, among others.
They are one of the main players in the quality of the service provided to our customers and participates in ensuring service continuity.
The facility manager is responsible for following up of maintenance operations and the preparation/supervision of schedules. Also it is quite important to guarantee the right performance to ensure the compliance of SLA and KPIs defined by contracts.
They oversee communication with customers regarding maintenance operations, preventive planning and management of corrective actions.
FM SUPPLIER RELATIONSHIP
Develops monthly reports related to critical physical infrastructure management.
Helps customers with their certification process, audits, etc. providing info and data to the Critical Environment Manager and Customer Service Manager.
Ensure the execution of infrastructure improvements following client contract framework.
Support audits (internal and external) to achieve and follow up certifications (PCI-DSS, ISO9001, ISO14001, ISO27001, ISO45001, and so on)
TECHNICAL MISSION
Monitors and manages critical physical infrastructure maintenance
Creates/reviews technical management of incidents (Incident reports, RCAs, action plans…) with the possible assistance of technical experts, and reports to his/her manager.
Monitors the infrastructure to ensure a smooth and efficient operation
Participates in incident drills scenarios to verify the adequacy of procedures and the level of control of the facilities by the teams
Participates in customer contract management meetings as technical support
Participates in internal operation meetings (with multi-technical providers)
Implements and supports providers to implement the procedures defined at the group level
Tracks the improvement/action plans related to incidents, non-conformities and any other source of risk for the facilities
Manages supplier’s contracts and participates in their follow up and review
Supports the Global Process Owners (GPO) to implement their processes
Ensures that technical decisions within the building are made in the best interest of efficiency and reliability
Proposes improvements for the facility when possible
RESPONSIBILITES IN TERMS OF IMS CERTIFICATIONS
Respect and enforce certification policies in terms of:
H&S: Respect and enforce health and safety rules
Environment: Respect and enforce environmental policies
Information security: Respect and enforce information security policies
Energy: Respect and enforce the policy of reducing energy consumption
Requirements
Education and experience
An undergraduate degree in a technical field (Industrial Engineer, with or without master)
3+ years relevant experience in a data center or critical facility
Technical Skills
Knowledge of electrical/ mechanical systems (HV, LV, mechanical, HVAC systems, BMS, controls), computer networks, safety and security
Management of long-term relationship with suppliers/providers
Management of root cause investigations in the event of an incident
Ability to listen to internal customer needs
Good communication in English
Soft Skills
Adaptability and agility
Curiosity
Sense of responsibility
Team player mindset
Rigorous
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