Descripción de la oferta
Danish Speaking Travel Agent Introduction We are seeking a friendly and professional Danish Speaking Customer Service Representative to join the customer care team of a leading global travel and accommodation platform in Spain . This is a full-time, on-site position , delivering exceptional service to Danish-speaking customers across Europe. Relocation to Spain is required , and a full relocation package is provided to support your move. Responsibilities Provide outstanding customer support for travel bookings and accommodation enquiries Communicate with Danish-speaking customers via phone, email and chat Assist with reservation, modification and cancellation requests Resolve customer issues and answer questions about bookings and services Escalate complex cases to specialised teams when required Maintain accurate customer records and update internal systems Achieve customer satisfaction targets and quality standards Follow company policies to deliver consistent and high-quality service Requirements Native or near-native Danish language skills (C1 level or higher) Good command of English (minimum B2 level – mandatory) Previous experience in customer service or hospitality-related support Excellent communication and interpersonal skills Patience, empathy and professionalism when handling customer inquiries Strong problem-solving and organisational skills Ability to work in a fast-paced customer support environment EU passport or valid work permit for Spain (mandatory) What We Offer Full-time permanent contract based in Spain Competitive salary with performance incentives Relocation package, including flight tickets, hotel accommodation and relocation assistance Comprehensive training and ongoing professional development Opportunity to work with a well-established global travel and accommodation leader A multicultural, supportive team culture Structured Monday–Friday working schedule Ready to Deliver Exceptional Service in Spain? If you are a Danish speaking professional , fluent in English and ready to relocate to Spain , this is a fantastic opportunity to grow your customer service career with a global travel and accommodation platform. Apply now and take your next step abroad! #J-18808-Ljbffr