Descripción de la oferta
As part of our expansion across Europe, we're looking for a Dutch speaking Customer Support Specialists to join our high performing, customer centric teams. If you're excited by SaaS, innovation, and the opportunity to make real impact in a scaling international environment, this could be your next move.
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What you'll be doing
- Guide new clients through onboarding and implementation journeys
- Act as a trusted partner, ensuring customers get maximum value from the product
- Deliver a high-quality customer experience across multiple touchpoints
- Collaborate cross-functionally with Sales, Product, and Support teams
- Identify opportunities to improve processes and client satisfaction
- Build strong, long-lasting relationships with customers
These roles play a key part in ensuring successful adoption and a seamless customer experience from day one
What we're looking for
- Experience in customer-facing roles (Onboarding, Success, Support, or Account Management)
- Strong communication and relationship-building skills
- A proactive, solution-oriented mindset
- High attention to detail and ability to work autonomously
- Confidence delivering training, guidance, or product support to clients
Language requirements
We are actively hiring candidates who are fluent in:
- Dutch
- French
Plus strong English for internal collaboration
(Language fluency is essential as you'll be working directly with customers in your market. xqysrnh )
You'll thrive here if you:
- Enjoy working with customers and solving real-world problems
- Are confident communicating across cultures and languages
- Like working in a fast-paced, evolving environment
- Take ownership and care about delivering excellent experiences
- Are curious, adaptable, and always looking to improve
Why join?
- Be part of a growing international team
- Work in a collaborative, supportive environment
- Gain exposure to multiple markets and cultures
- Opportunities for development and progression
- Hybrid working in Barcelona
