Descripción de la oferta
Your next career move starts in Lisbon.Join our team and support customers of a well-known Spanish airline, in a city known for its architecture, culture, and Mediterranean lifestyle.At a glanceLocation: Lisbon, Portugal (on-site)Languages: Spanish (C1) + English (B2)Schedule: Full-time, 39 hours/week, rotating shifts€1,000 welcome bonusPerformance bonus: €120/monthWhat you'll doSupport airline customers by phone, with a focus on a great customer experienceHandle high call volumesStay calm, empathetic, and solution-oriented when customers are in sensitive or stressful situationsMake good decisions in real timeWhat we're looking forFluent Spanish, C1 (spoken and written)English, B2 (spoken and written)Previous customer service experience (required)Proven experience handling high-volume callsResilience in sensitive situationsStrong communication, empathy, and decision‑making skillsAvailability for rotating shiftsWhy you'll like itA welcome bonus from day oneA monthly bonus you can earn through your performanceA job in one of Europe's most attractive cities#J-18808-Ljbffr
