Descripción de la oferta
Are you motivated by providing a good customer experience?
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Would you like to work for the company that is revolutionizing telemedicine worldwide?
TELADOC HEALTH offers the only end-to-end virtual care solution capable of serving organizations and individuals anywhere in the world. Our services cover the entire spectrum of healthcare needs, from simple to complex. We connect our users with primary care, behavioural health and expert medical care to deliver the best medical outcomes.
With this in mind, we always seek to attract and develop candidates who share our passion for the healthcare industry and our commitment to diversity and inclusion. The main function of the job is to be the first point of contact with our patients, communicating with them in an agile and effective way.Responds accurately and promptly to callers' inquiries, ensuring that callers feel supported and valued.Utilizes software, databases, call scripts, and tools appropriately.Understands and strives to meet or exceed call center metrics while providing excellent and consistent customer service.A WEEK: Monday,Tuesday,Friday from 23:00h to 7:00h.B WEEK: Tuesday, Wednesday, Saturday and Sunday 23:00h to 7:00h
1-2 years' experience in a professional office and/or call center environment preferred.~ Exceptional customer service, active listening, verbal and written communication skills, and professional phone voice.~ Fluent in English, in both written and verbal form. xiphteb ~ Clear, effective communication with strong interpersonal skills~ Available to work every second weekend as necessary
In order for you to be successful in your job, we will provide initial training and give you the tools you need.If selected, you will have the opportunity to work in a young, professional environment with an excellent spirit of patient service with Scheduled Weekly Hours
