Descripción de la oferta
Customer Service Agent – Slovenian SpeakerSofia, Bulgaria (On-site) | Full-timeAre you a Slovenian speaker with strong communication skills and English at the B2 level? Join an international customer support team in Sofia and grow your career in a stable, supportive, and multicultural environment.Role OverviewAs a Customer Service Agent, you will support Slovenian-speaking customers across multiple communication channels, delivering professional service and ensuring an excellent customer experience.Key ResponsibilitiesHandle inbound customer inquiries via phone, email, and chatProvide accurate and clear information about products and servicesResolve customer issues efficiently and professionallyMaintain high levels of customer satisfactionFollow internal policies, procedures, and quality standardsWorking ScheduleMonday to Saturday: 09:00 – 23:00Sunday: 10:00 – 19:00Rotational shifts within these hoursSalary and BenefitsGross monthly salary: €1,900Full on-site training and ongoing supportModern office environment in SofiaMultilingual and international teamCareer growth and internal mobility opportunitiesRequirementsSlovenian: fluent/nativeEnglish: B2 levelExcellent communication and customer-focused skillsAbility to work on-site in SofiaFlexibility to work rotational shifts
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