Descripción de la oferta
Experience the power of a game-changing careerLooking for a role where you can grow, connect, and actually enjoy Mondays?Welcome to Concentrix, a global technology and services leader powering the brands you know and use every day. We help future-focused companies level up their customer experience through smart tech and even smarter people in 70+ countries worldwide.Now, we’re looking for Dutch-speaking Customer Service Representatives to join our on-site team in sunny Málaga and help shape the future of customer experience.Why you’ll love this roleThis isn’t “just another customer service job.”It’s a chance to build skills, make friends for life, and grow your career, all while working in one of Spain’s most vibrant cities.We’ll support you with:- Full paid training- Ongoing coaching and cutting-edge tools- Clear career development paths and learning programs- A diverse, international team that truly has your backWhat you’ll be doing day to dayAs a Customer Service Representative, you’ll be the friendly voice and problem-solver customers rely on.You will:- Support eCommerce customers via phone and chat with questions about online orders and deliveries- Handle store overflow calls and log customer inquiries in our CRM systems- Deliver consistently great customer experiences — and help us make them even better- Follow clear processes that set you up for success- Potentially expand into email and social media support in the future- Collaborate with your team to hit goals and celebrate wins together