Descripción de la oferta
Experience the power of a game-changing career Want to be part of an innovative and growing team? We're a global technology and services leader that powers the brands of the future. We help well-known brands — the ones you use every day — improve their businesses with technology and integrated solutions, in over 70 countries.If you're looking to grow and be inspired, as a Customer Experience Specialist in Barcelona (remote), you will be part of our team of game-changers who are powering the brands of the future in the Luxury Automotive industry.As a Customer Experience Specialist on our team, you will:Lead structured follow-up and support calls with prospective customers after they've expressed interest in a productRepresent a premium automotive brand with professionalism, courtesy, and attention to customer satisfactionReinforce brand value while identifying customer concerns or hesitations, especially around pricing and product preferencesCollect key insights and summarize interactions in a clear, structured format to support retailer sales teamsEnsure all customer interactions align with the quality standards and premium positioning of the brand.Are bilingual or proficient in Flemish and EnglishBring experience in customer service or sales — ideally within the automotive or luxury sectorsCommunicate clearly and confidently, especially with executive-level or high-end clienteleDemonstrate a strong interest in the automotive industry and premium productsAre structured, professional, and discreet in handling sensitive topics like pricing or commercial offersFull-time 39 hours/week permanent contract: Monday - Friday 09.00 - 18.00Salary 21.376 euros gross/year + up to 3.000 euros gross/year in bonus + private medical insuranceWork remotely anywhere in Spain!Full paid training on the company and the project you'll be working onAt Concentrix, we invest in our game-changers because we know that when our people thrive, our clients and their customers thrive.Apply today and discover why over 440k+ game-changers around the globe call Concentrix their "employer of choice."
