Descripción de la oferta
Client Administrator based in BarcelonaDanish speakingAre you looking for a new challenge in a dynamic, international environment with friendly colleagues and a strong team of administrative staff and radiologists within the eHealthcare sector? Then join TMC!About TMCTelemedicine Clinic (TMC), a Unilabs company, is one of Europe’s leading teleradiology providers. Founded in 2002, TMC pioneered teleradiology services in Europe and has since become a trusted partner to more than 130 radiology departments across the UK, Sweden, Denmark and Norway. The group employs over 500 radiologists and operates in 15 countries worldwide.What are we looking for?We are seeking a Client Administrator to join our Operations team, which ensures the seamless delivery of our teleradiology services. In this role, you will be responsible for managing administrative processes and maintaining clear and friendly communication with staff at our Danish client hospitals. Your work will help ensure that all radiological examinations are processed accurately and efficiently.This is a customer-focused role within healthcare, with a strong emphasis on patient care and providing excellent support to our client hospitals.What can we offer you?You will join two teams of colleagues with native Swedish and/or Danish language skills, who support each other when needed to ensure smooth operations and effective collaboration. Some are based in Barcelona and the surrounding area. Our work environment is fully digital, and we provide a laptop and screens. This is a hybrid role, allowing you to work from both the office and from home.Your benefits:Salary:Competitive SalaryWorking hours: Monday to Friday, rotating schedule (08:00–17:00 CET).Tax benefits:We offer a tax benefit scheme with the following products:Meal card, childcare voucher, Transport card and Gym card. We offer discount on an excellent Health insurance.Office:Our office is located on the 33rd floor of Torre Mapfre, right by the beach with stunning views of the sunrise and sunset. We have an open-space office designed for collaboration and comfort. The building offers plenty of amenities to make you feel at home, including yoga, pilates and cross-fit sessions, access to masseurs, showers, and parcel reception.Training and growth – we provide an annual training budget and opportunities for professional and career development within your department and across the organization. TMC is continuously growing, offering possibilities to explore new roles, change departments or even transfer to one of our other offices when positions become available.What will you do?Liaise directly with hospital staff – by phone or through our systems to discuss incoming cases.Ensure data is complete – verify that all cases include the necessary clinical information and a full set of images, prepared correctly to enable accurate and efficient reporting by the radiologist. Full training will be provided so you feel confident in this task.Manage cases – oversee cases in the system to ensure they are processed within the required turnaround times, including data entry, case preparation and distribution of radiology reports.Collaborate with your team – Works effectively with others, shares information openly, supports colleagues and contributes to common company goals.What do we need from you?You must have native-level Danish and be fluent in English. To succeed in this role, you should be a natural problem solver with strong common sense, a solid work ethic and the ability to multi-task and manage overlapping priorities. Experience with office programs such as Word, Excel and Outlook is required.Required Role Based CompetencesAttention to detail and strong administration skills – You can focus and work with strong attention to detail. You like administrative tasks.Positive and professional mindset - You keep maintaining your professional and positive manner. This is important because you will be communicating with people in a stressful environment, you are the face to the customer.Communication skills – You are an excellent communicator, both verbal and written.Independent Problem Solver – When coming across challenges, you find creative and new ways of overcoming them.Team Worker and Independ – You are a collaborator and team worker but at the same time very capable of working independently.
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