Descripción de la oferta
(Senior) Claims Counsel / Handler – native English Description: As a (Senior) Claims Counsel / Handler, based in our Barcelona office, you will form part of a dynamic team of professionals, focused on managing and analysing D&O, E&O, Crime, Cyber, W&I and EPL claims. Responsibilities: Adjustment of a portfolio of Financial Lines claims, including: D&O, E&O, Crime, Cyber, W&I and EPL claims. Open and maintain claims files in electronic claims management system and ECF. Correspond with external stakeholders on claims developments. Monitor claims developments and report on them internally to management. Attend market meetings. Retain and manage external counsel, loss adjusters and other vendors. Set reserves. Negotiate settlements. Process payments. Identify and track claims trends impacting the book and/or wider market. Liaise with underwriting teams on individual claims, wording issues and claims trends. Participate in audits. Provide claims related training to underwriters. Speak at internal and external claims related events. Attend external talks and conferences. Travel for claims meetings, internal events, conferences and marketing events. Assist underwriters with the preparation of renewal presentations and pitches for new business. Requirements: Native level English (additional languages an advantage). Claims handling, policy coverage or insurance litigation work experience, gained either working in-house or for a law firm or as a loss adjuster. Applicants with other relevant insurance industry or legal work experience considered. Familiarity with London market practices and procedures. Profile: Strong communication skills, both verbal and written, with the ability to adapt to diverse audiences. Effective time management and organizational abilities to support a balanced and productive workflow. Commitment to providing thoughtful and responsive client support. Ability to remain focused and composed in dynamic or high-pressure situations. Collaborative mindset with a willingness to contribute to team success. Proactive attitude, with a sense of curiosity and motivation. Interest in working within a multicultural and globally connected environment. #LI-HF1